SAMPSON NII TREBI
Accra
Summary
Adept at spearheading teams for optimal performance, I enhanced customer satisfaction significantly at Ghana Social Welfare through expert conflict resolution and superior service standards. Skilled in time management and staff development, my leadership not only improved productivity but also fostered a professional and safe work environment.
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill].
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Welfare Manager
Ghana Social Welfare
03.2005 - 01.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Applied Psychology
University of Ghana
Accra, Ghana05-1988
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- Charted Institute of marketing U.K
Certification
- Basic Life Support Certification (BLS)
Languages
English
Bilingual or Proficient (C2)
Ga
Bilingual or Proficient (C2)
Timeline
Social Welfare Manager
Ghana Social Welfare
03.2005 - 01.2011
Bachelor of Science - Applied Psychology
University of Ghana
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