Hi, I’m
SAMIRA MINA ALHASSAN
Tema
Summary
- I am an organized, friendly, confident, enthusiastic and dependable pharmacist successful at managing multiple priorities with a positive attitude.
- With over 5 years of experience in both retail and hospital pharmacy, I serve clients with respect and confidentiality so as to boost client trust and loyalty and reduce client turnover.
Overview
7
years of professional experience
18
Certificate
Work History
Brobbson pharmacy
Pharmacy Manager
05.2023 - Current
Job overview
- Patient Care and Counseling:
- Provided comprehensive medication counseling to patients, ensuring they understand their prescriptions, proper dosage, potential side effects, and interactions with other medications.
- Conducted patient medication reviews to optimize treatment regimens, improve compliance, and identify any potential drug-related problems.
- Assisted in managing chronic diseases such as diabetes, hypertension, and asthma by offering tailored medication advice and lifestyle recommendations.
- Recommended over-the-counter medications for common diseases as allowed by Ghanaian laws.
- Dispensing and Compounding:
- Accurately dispensed prescription medications and over-the-counter products, maintaining strict adherence to pharmacy laws and regulations.
- Managed inventory by tracking inventory daily to detect expirations and prevent out-of-stock situations; created requisition lists to ensure consistent supply, ensuring the availability of essential medications and supplies while minimizing waste.
- Customer Service:
- Maintained an orderly and clean store to enhance client comfort.
- Delivered exceptional in-person and virtual customer service, addressing patient inquiries and concerns promptly and professionally.
- Developed strong relationships with customers, fostering trust and ensuring client loyalty.
- Resolved conflicts and handled difficult situations with tact and empathy, ensuring patient satisfaction.
- Clinical Services:
- Performed health screenings, such as blood pressure and glucose checks, and provided patients with results and follow-up recommendations.
- Participated in community health initiatives, providing educational sessions on various health topics to promote wellness.
- Regulatory Compliance and Documentation:
- Ensured compliance with Pharmacy council, Food and drugs authority and Health facilities regulatory agency laws to guarantee that the pharmacy was in good standing with the above laws.
- Maintained meticulous records of prescriptions, inventory, and controlled substances, ensuring audit readiness.
- Conducted regular audits and quality checks to ensure the highest standards of practice and patient safety.
- Team Leadership and Training:
- Supervised and trained pharmacy technicians and support staff, ensuring the efficient and accurate fulfillment of pharmacy operations.
- Conducted performance evaluations, provided feedback, and implemented training programs to enhance team skills and knowledge.
- Coordinated with healthcare providers to manage patient care plans and resolve prescription issues.
International Maritime Hospital
Pharmacy House Officer
07.2023 - 05.2024
Job overview
- Medication Management and Dispensing:
- Accurately double-checked and dispensed medications for inpatient and outpatient use, ensuring adherence to hospital protocols and regulatory standards.
- Prepared and supervised the preparation of extemporaneous products and intravenous medications, including chemotherapy, maintaining sterility and precision.
- Clinical Pharmacy Services:
- Conducted medication therapy management (MTM) and participated in multidisciplinary rounds to provide drug therapy recommendations.
- Reviewed patient medical histories and medication profiles to prevent drug interactions, duplications, and contraindications.
- Conducted both inpatient and outpatient prescription review and medication reconciliation to ensure optimal therapeutic outcomes.
- Patient Care and Education:
- Counseled patients on the proper use of medications, potential side effects, and adherence to prescribed regimens.
- Educated patients and caregivers on managing chronic conditions such as diabetes, cardiovascular diseases, and respiratory disorders.
- Designed a checklist to guide the discharge counseling process, ensuring comprehensive patient education and medication continuity post-hospitalization.
- Research and Education:
- Educated and trained intern pharmacists, fostering their professional development and ensuring high standards of practices.
- Stayed current with advancements in pharmacotherapy by attending conferences, workshops, and continuous professional development programs.
- Interdisciplinary Collaboration:
- Worked closely with physicians, nurses, and other healthcare professionals to develop and implement patient care plans.
Ho Teaching Hospital
Hospital Pharmacist Intern
11.2021 - 09.2022
Job overview
- Patient Counseling and Medication Dispensing:
- Counseled and dispensed medication to over 300 patients under supervision, ensuring they understood the indications, interactions, and side effects of their medications to improve adherence.
- Provided individualized patient education on medication management under supervision, addressing concerns and answering questions to promote informed use of medications.
- Assisted in developing patient-centered care plans in collaboration with healthcare teams to enhance therapeutic outcomes.
- Clinical Pharmacy Services:
- Participated in medication reconciliation during daily ward rounds to optimize patient therapy, preventing medication errors and ensuring continuity of care.
- Collaborated with healthcare providers to review patient medication regimens, identifying potential drug interactions and contraindications.
- Assisted in developing and implementing clinical guidelines and protocols to standardize pharmacy practice and improve patient outcomes.
Pharmacy Council, Ho Regional Office
Inspecting Pharmacist Intern
04.2022 - 07.2022
Job overview
- Regulatory Compliance and Inspections:
- Assisted in the inspection of community pharmacies to ensure adherence to country's pharmacy regulations.
- Conducted audits of pharmacy practices, focusing on compliance with controlled substances regulations, prescription labeling, and storage requirements.
- Identified areas of non-compliance and provided recommendations for corrective actions to ensure regulatory adherence.
- Education and Training:
- Educated staff of community pharmacies about the necessary regulations that must be followed, including recent updates and best practices.
- Delivered training programs for pharmacy personnel on regulatory compliance, safety protocols, and quality assurance.
- Disseminated materials and guidelines to assist pharmacies in maintaining compliance with regulatory standards.
- Data Analysis and Reporting:
- Analyzed data from pharmacy inspections and audits to identify common compliance issues and areas for improvement.
- Assisted in preparing detailed reports on inspection findings, compliance trends, and recommendations for policy enhancements.
- Community Engagement:
- Acted as a liaison between the regulatory body and community pharmacies, addressing inquiries and providing support on regulatory matters.
- Supported community outreach initiatives aimed at enhancing public awareness of pharmacy regulations and safe medication practices.
International Maritime Hospital
Hospital Pharmacist Intern
05.2019 - 07.2019
Job overview
- Prescription Review and Error Prevention:
- Identified potential prescription errors and notified prescribers under the supervision of a superintendent pharmacist to ensure patient safety.
- Conducted thorough reviews of medication orders to prevent drug interactions, contraindications, and dosing errors, improving overall patient care.
- Patient Counseling and Medication Dispensing:
- Provided patient education on medication management, including potential side effects and proper storage, under the guidance of a supervising pharmacist.
- Clinical Pharmacy Services:
- Participated in daily ward rounds, collaborating with healthcare providers to review and optimize patient medication regimens.
- Conducted medication reconciliation processes to ensure accurate and complete medication histories, preventing errors during transitions of care.
- Assisted in the development and implementation of clinical guidelines and protocols to standardize pharmacy practice under the supervision of senior pharmacists.
Top-Up Pharmacy
Intern Community/ Retail Pharmacist
05.2018 - 07.2018
Job overview
- Medication Dispensing and Patient Safety:
- Dispensed medication under the supervision of a superintendent pharmacist to ensure patient safety and adherence to best practices.
- Counseled patients on proper medication usage, potential side effects, and storage instructions, promoting safe and effective medication management.
- Assisted in identifying potential prescription errors and communicated with prescribers to resolve issues, ensuring optimal patient care.
- Inventory Management and Stock Taking:
- Participated in stock taking of products for quick identification of shortages, expiries, and unwholesome products, ensuring continuous availability and quality.
- Monitored inventory levels and collaborated with procurement teams to maintain optimal stock of medications and supplies, preventing shortages.
- Conducted regular audits of inventory to ensure compliance with regulatory standards and to maintain accurate records.
- Operational Support:
- Assisted in the daily operations of the pharmacy, including processing payments, managing pharmacy workflow, and maintaining a clean and organized workspace.
- Collaborated with the pharmacy team to ensure efficient service delivery and resolve operational issues.
Epdra Pharmacy
Intern Community/Retail Pharmacist
02.2018 - 04.2018
Job overview
- Medication Dispensing and Patient Safety:
- Dispensed medication under the supervision of a superintendent pharmacist to ensure patient safety and adherence to best practices.
- Verified prescriptions and ensured accurate preparation and labeling of medications to prevent errors.
- Counseled patients on the proper use of medications, including dosage, administration, and potential side effects, to promote safe and effective treatment.
- Inventory Management and Stock Taking:
- Participated in stock taking of products for quick identification of shortages, expiries, and unwholesome products, ensuring continuous availability and quality.
- Monitored inventory levels and collaborated with suppliers to maintain optimal stock of medications and supplies.
- Conducted regular audits of inventory to ensure compliance with regulatory standards and maintain accurate records.
- Customer Service and Patient Interaction:
- Assisted customers in selecting over-the-counter medications and provided information on their use and potential interactions with prescription medications.
- Addressed customer inquiries and concerns, providing professional advice and guidance to enhance customer satisfaction and loyalty.
- Handled prescription refills and managed patient profiles to ensure up-to-date and accurate medication records.
Keta Municipal Hospital
Intern Hospital Pharmacist
05.2017 - 06.2017
Job overview
- Medication Dispensing and Patient Safety:
- Dispensed medication under the supervision of a superintendent pharmacist to ensure patient safety and adherence to hospital protocols.
- Verified and prepared medication orders for inpatient and outpatient use, ensuring accuracy and compliance with prescription guidelines.
- Counseled patients on proper medication use, potential side effects, and interactions, promoting safe and effective treatment.
- Inventory Management and Quality Assurance:
- Participated in inventory management procedures to ensure that shortages, expiries, and unwholesome products were quickly identified, keeping the pharmacy running smoothly without sudden unavailability of products.
- Monitored inventory levels, conducted stock taking, and collaborated with the procurement team to maintain optimal stock of medications and supplies.
- Conducted quality assurance checks to ensure the integrity and safety of medications, adhering to hospital and regulatory standards.
- Clinical Pharmacy Services:
- Assisted in medication reconciliation during patient admissions and discharges to ensure accurate and complete medication histories.
- Participated in daily ward rounds under supervision, collaborating with healthcare providers to review and optimize patient medication regimens.
- Identified and reported potential drug interactions, contraindications, and therapeutic duplications to prevent medication errors.
Education
University of Health And Allied Sciences Ho, Volta Region, Ghana.
Doctor Of Pharmacy from Pharmacy
09.2022
St. Rose's Girls' Senior High SchoolAkwatia, Eastern Region, Ghana.
General Science
05.2016
Skills
- Leadership Skills
- Computer Skills
- Adaptability
- Fast Learner
- Ability to Work Under Pressure
- Communication Skills
- Excellent Customer Service Skills
- Product Safety
Accomplishments
- Adjudged the overall best student in the December 2022 Ghana Pharmacy Professional Qualifying Examination.
- Awarded with the best project work in the faculty of pharmacy of the University of Health and Allied Sciences in 2022. (Project title: The impact of medication adherence counselling through telephone call intervention on the medication adherence levels of mentally ill outpatients in the Ho teaching hospital.)
Certification
- English For Healthcare ( King's College, London. (Online) Training) - October 2021.
- Certificate In Opioid Crisis (Alison College (Online)) - December 2020.
- The Science Of Medicines (Monash University, Australia. (Online)) - July 2020 - August 2020.
- Communication and Interpersonal Skills At Work (University Of Leeds and Institute of Coding. (Online)) August 2020.
- Covid-19: Tackling The Novel Coronavirus (London School Of Hygiene And Tropical Medicine and UK Public Health Rapid Support Team. (Online)) - July 2020
- Essential Management Skills (International Business Management Institute - Berlin (Germany) (Online Course)) - August 2023
- Infodemic Management: Addressing health misinformation. (OpenWHO.org) (World Health Organization Online Course) - August 2023
- Customer Relationship Management. (HP Life, Online Course) - February 2023
- Inventory Management (HP Life, Online Course) - February 2023
- Introduction To Infection Prevention And Control. (World Health Organization (E-learning Programme)) - April 2020.
- Introduction To Public Health. (Alison College, (Online)) - August 2023
- Antibiotics and Antibiotics Resistance. (The University of Manchester, Online) - October 2023.
- Introduction to Clinical Research. (The Global Health Network) - January 2023.
- Social Prescribing (OpenWHO.org) (World Health Organization Online Course) - August 2023
- Pharmaceutical Systems Strengthening 101 (USAID, Global Health E-learning Centre) - 20th April, 2024
- An Introduction to Retail Associates. (Alison College, (Online)) - May 2024
- Introduction to computer hardware and software (Alison College, (Online)) - May, 2024)
- English for customer service and call centre (Alison College, (Online)) - June, 2024)
Languages
English
Advanced (C1)
Twi
Upper intermediate (B2)
Affiliations
- Member of the Pharmaceutical Society of Ghana (MPSGH)
- Member of the St. Rose's Old Students Association (ROSA)
Timeline
Pharmacy House Officer
International Maritime Hospital
07.2023 - 05.2024
Pharmacy Manager
Brobbson pharmacy
05.2023 - Current
Inspecting Pharmacist Intern
Pharmacy Council, Ho Regional Office
04.2022 - 07.2022
Hospital Pharmacist Intern
Ho Teaching Hospital
11.2021 - 09.2022
Hospital Pharmacist Intern
International Maritime Hospital
05.2019 - 07.2019
Intern Community/ Retail Pharmacist
Top-Up Pharmacy
05.2018 - 07.2018
Intern Community/Retail Pharmacist
Epdra Pharmacy
02.2018 - 04.2018
Intern Hospital Pharmacist
Keta Municipal Hospital
05.2017 - 06.2017
University of Health And Allied Sciences
Doctor Of Pharmacy from Pharmacy
St. Rose's Girls' Senior High School
General Science
Personal Information
- Place of Birth: Tema
- Date of Birth: 04/24/98
- Nationality: Ghanaian
Extracurricular Activities
- Vice President, GPSA-UHAS. Ghana Pharmacy Students Association, Ho, 05/2017, 12/2019
- Organization Secretary For Robotics Club, St. Rose's Girls' Senior High School, Akzatia, 03/2014 to 03/2015.
- Organization Secretary For National Science and Maths Quiz Team, St. Rose's Girls' Senior High School, Akzatia, 01/2014 to 06/2015
- President Special Advisor For Writers And Debaters Club, St. Rose's Girls' Senior High School, Akzatia, 02/2015 to 02/2016
Hobbies and Interests
- Petting cats
- Cooking
- Playing board games
- Writing Poetry
References
References available upon request
Personal Information
- Place of Birth: Tema
- Date of Birth: 04/24/98
- Nationality: Ghanaian
Extracurricular Activities
- Vice President, GPSA-UHAS. Ghana Pharmacy Students Association, Ho, 05/2017 to 12/2019
- Organization Secretary For Robotics Club, St. Rose's Girls' Senior High School, Akzatia, 03/2014 to 03/2015.
- Organization Secretary For National Science and Maths Quiz Team, St. Rose's Girls' Senior High School, Akzatia, 01/2014 to 06/2015
- President Special Advisor For Writers And Debaters Club, St. Rose's Girls' Senior High School, Akzatia, 02/2015 to 02/2016
Hobbies and Interests
- Petting cats
- Cooking
- Playing ludu
- Writing Poetry
References
References available upon request
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