Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAMANTHA ASAMPANA

Tamale

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2
2
years of professional experience

Work History

Claims Officer

Azimbe medical centre
Bolgatanga
08.2024 - 03.2025
  • Corresponded with insured or agent to obtain information or inform of account status or changes.
  • Coordinated and planned investigations of claims to confirm compensability and coverage.
  • Provided guidance and advice to customers regarding their insurance coverage options.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Collaborated with fellow team members to manage large volume of claims.

Waitress

Doxa Court
Bolgatanga
01.2023 - 08.2024
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Developed positive relationships with regular customers through friendly conversation.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Provided accurate change for cash transactions using a cash register system.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Performed basic math calculations when computing bills for customers' meals.

Education

HND - Hospitality Management

Sunyani Technical University
Sunyani, Ghana
09-2022

Skills

  • Claims processing
  • Time management
  • Active listener
  • Problem -solving
  • Collaboration and a strong team player
  • Customer relationship management

Languages

Frafra
First Language
English
Advanced (C1)
C1

Timeline

Claims Officer

Azimbe medical centre
08.2024 - 03.2025

Waitress

Doxa Court
01.2023 - 08.2024

HND - Hospitality Management

Sunyani Technical University
SAMANTHA ASAMPANA