Salamatu Malik
Accra
Summary
Driven Retail Sales Associate with a proven track record at H&M, where I enhanced the shopping experience through exceptional customer service and maintaining a pristine store environment. Skilled in problem-solving and teamwork, I effectively resolved customer issues, boosting satisfaction. My collaborative efforts contributed to a noticeable improvement in customer engagement and loyalty.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
H&M
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor Of Applied Arts - Accounting
Blue Crest
Accra Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
Timeline
Retail Sales Associate
H&M
06.2023 - Current
Bachelor Of Applied Arts - Accounting
Blue Crest
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