SAID AHMADU
Suhum
Summary
Results-driven Communication and Marketing Professional with experience in customer service, strategic communication, social media management, and content creation. Skilled in building strong stakeholder relationships, delivering high-quality communication materials, and supporting organizational growth. Adept at managing fast-paced tasks with attention to detail and creativity.
Overview
6
6
years of professional experience
Work History
Secretary
FKV and Associates
12.2024 - 10.2025
- Assisted in company marketing research works
- Writing of weekly reports
- Client assistantship
- Printing and storing files
Customer Service Representative
Electricity Company of Ghana (ECG)
09.2023 - 10.2024
- Resolved customer complaints and inquiries through phone, email, and in-person communication.
- Supported customers with billing concerns, meter issues, and payment plan arrangements.
- Updated and maintained accurate customer records and data systems.
- Provided frontline support to improve service satisfaction and customer experience.
Administrative Assistant (Intern)
Flosam Nursing Institute
01.2023 - 04.2023
- Handled reception duties including phone calls, emails, and visitor support.
- Assisted with document preparation, scheduling, and records management.
- Created spreadsheets and maintained filing systems for efficient information retrieval.
- Coordinated logistics for meetings, travel, and administrative activities.
Social Media Manager
University of Education, Winneba
01.2021 - 01.2023
- Managed social media content for the School of Communication Studies.
- Designed and edited promotional materials and publications.
- Developed and implemented digital campaigns to increase engagement.
- Analyzed campaign results and adjusted strategies to improve performance.
Graphic Designer
Joemez Enterprise
01.2020 - 01.2023
- Designed flyers, brochures, business cards, and digital marketing materials.
- Created visual concepts and layouts aligned with branding guidelines.
- Managed multiple design projects and delivered completed work on schedule.
Director
OHM Foundation Ghana
01.2021 - 07.2022
- Represented the foundation at community events and stakeholder meetings.
- Coordinated community outreach activities and development initiatives.
- Supported planning and execution of educational and social programs.
Education
Bachelor of Arts - Communication Studies
University of Education
Winneba, Ghana01.2023
WASSCE - undefined
Suhum Presbyterian Senior High School
Suhum, Ghana01.2017
Skills
- Data collection and Analysis
- Customer Service
- Graphic Design
- Social Media Management
- Data Entry
- Research and academic writing
- Teamwork & Leadership
- Public speaking and presentation
- Microsoft office Suite
- Time Management
LANGUAGES
English — Fluent
French - Basic
References
Available upon request
Timeline
Secretary
FKV and Associates
12.2024 - 10.2025
Customer Service Representative
Electricity Company of Ghana (ECG)
09.2023 - 10.2024
Administrative Assistant (Intern)
Flosam Nursing Institute
01.2023 - 04.2023
Social Media Manager
University of Education, Winneba
01.2021 - 01.2023
Director
OHM Foundation Ghana
01.2021 - 07.2022
Graphic Designer
Joemez Enterprise
01.2020 - 01.2023
WASSCE - undefined
Suhum Presbyterian Senior High School
Bachelor of Arts - Communication Studies
University of Education