Said Ahmadu

• Company Overview: The Electricity Company of Ghana (ECG) is a state-owned electricity distribution company responsible for the distribution and supply of electricity to customers in Ghana. ECG's primary objective is to provide reliable and efficient electricity services to its customers, contributing to the country's economic development and improving the quality of life for Ghanaians.
• Conducted regular follow-up calls with customers after resolving their issues.
• Updated databases with new and modified customer data.
• Resolved customer complaints promptly and efficiently.
• Assisted customers in addressing billing-related issues such as meter reading discrepancies and payment plan arrangements.
• Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
• Answered customer inquiries via phone, email, and chat.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Developed strong relationships with customers by providing personalized assistance and support.
• Answered incoming calls and emails, providing frontline customer support.
• Provided guidance on electricity usage and conservation, helping customers optimize their energy consumption.

Company Overview: Flosam Nursing Institute of Allied Health Sciences is a reputable educational institution dedicated to training and developing skilled healthcare professionals.The institute offers a range of programs in nursing and allied health sciences, equipping students with the knowledge, skills, and competencies required to excel in their chosen careers.With a strong focus on practical training and academic excellence, Flosam Nursing Institute prepares students to provide high-quality patient care and support the healthcare needs of individuals and communities. The institute's commitment to fostering a culture of professionalism, compassion, and innovation enables its graduates to make a positive impact in the healthcare sector.

• Maintained inventory of office supplies and placed orders when necessary.
• Performed data entry tasks to offload responsibility from professionals.
• Coordinated travel arrangements and accommodations for staff members attending off-site meetings and conferences.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Handled reception duties, such as answering phones, greeting visitors, and managing email correspondence.
• Assisted with scheduling appointments for senior executives based on availability.
• Managed incoming and outgoing mail, filing and meeting coordination.
• Assisted in organizing and maintaining electronic and paper filing systems for efficient information retrieval.
• Composed, edited and typed complex memos and reports with job-related software.
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• Responsible for the day-to-day handling of all social media platforms of the School of Communication.
• Analyzed market data to determine ways to reach target audience or intended segments.
• Designed and edited promotional publications.
• Oversaw special promotional events to drive positive media coverage and enhance visibility
• Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
• Developed content for blog posts, landing pages and social media platforms
• Developed and implemented successful social media campaigns to support the schools objective

• Company Overview: Joemez Printing Press is a leading printing solutions provider dedicated to delivering high-quality printing services to individuals, businesses, and organizations. With a commitment to excellence and customer satisfaction, Joemez Printing Press offers a wide range of printing services, including:Digital printing
  Offset printing
  Large-format printing
  Business card printing
  Brochure printing
  Poster printing
• Created print materials, such as brochures, flyers, and business cards, from concept to completion.
• Submitted design ideas to plan projects with customers and managers.
• Designed compelling graphics and visual materials for marketing campaigns across various platforms.
• Produced projects for advertising and informational purposes.
• Created design concepts and sample layouts using knowledge of layout and design principles.
• Designed new, on-brand visual elements focusing on concept and messaging.
• Presented design concepts to stakeholders, articulating design choices and revisions as needed.
• Developed graphics, logos and layouts for product illustrations, company logos, and websites.
• Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
• Selected colors and themes while adding functionality to create new designs.

• Company Overview: Ohms Foundation Ghana is a non-profit organization dedicated to promoting education, healthcare, and community development in Ghana. Inspired by the principles of social responsibility and community empowerment, the foundation works to create positive change and improve the lives of individuals and communities.
• Served as a public spokesperson at events or conferences.
• Represented the organization at events, conferences, and public meetings.
• Identified opportunities for process optimization through data analysis.

• Worked closely with management to discuss internal audit results and action plans.
• Reviewed and evaluated internal control systems, financial records, and accounting systems to ensure accuracy of information.
• Maintained open communication with external auditors regarding coordination of audits.
• Updated and managed accounts payable databases, employing access controls to protect data.