Safiat Nicholette Abeareba
Accra
Summary
Results-driven and innovative professional with exceptional organizational skills and proficiency in computing. Committed to continuous professional growth and skilled in providing diplomatic leadership. Seeking an opportunity with a reputable firm to contribute to its growth while expanding skillset and gaining valuable experience.
Overview
10
10
years of professional experience
Work History
Office Administration National Service Personnel
National Information Communication Agency (NITA)
11.2023 - 09.2024
- Provide comprehensive administrative support to ensure efficient office operations, including managing data entry and record-keeping, processing and dispatching documents/letters, and maintaining accurate records.
- Receiving and stamping Incoming letters, memos, and documents and Processing them digitally using Smart Workplace (Microsoft SharePoint) while also Updating and editing these data and spreadsheets to Maintain accurate and organized records.
- Filing and organizing documents/letters at the office registry after digital processing, making photocopies, comb-binding, and assisting with various office tasks as needed.
- Oversee office supplies and inventory, including printers, scanners, paper, pens, and ink/toner, to meet office and operational demands.
- Managing office supplies, booking and scheduling meetings, welcoming visitors, and overseeing office space and facilities.
Head of the Department
Trebet A1 superstores
Lagos
04.2016 - 07.2021
- Oversee daily department operations, ensure compliance with company policies, and maintain optimal inventory levels.
- Lead, mentor, and manage department staff by scheduling tasks, conducting performance evaluations, and providing training to enhance skills, ensuring high performance and issue resolution.
- Manage stock ordering, minimize waste, and ensure effective product placement and promotions.
- Address customer inquiries, resolve complaints, and maintain high standards of service. Also, implement strategies to enhance the shopping experience, including cleanliness and product availability.
- Analyze sales data to identify trends, drive sales growth, and implement strategies to improve profitability and meet sales targets.
- Collaborate with other departments to ensure smooth operations and provide regular performance reports to senior management.
- Stay updated on product knowledge, promotions, and company initiatives while seeking opportunities for process improvement and innovation.
Salesperson
Trebet A1 superstores
LAGOS
11.2016 - 04.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise, and assisted customers with finding alternative merchandise to meet needs.
- Maintained organized, presentable merchandise to drive continuous sales.
- Increased sales by offering consultation on products and services, and applying customer service and upselling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- I attended advanced training sessions to increase product knowledge and productivity.
Office Secretary
Pundit Publicity and Entertainment
07.2014 - 12.2015
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report, documents, memos, and invoices.
- Recorded expenses and maintained accounting records.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Organized and attended meetings, and compiled related documents and reports.
- Assigning jobs to other employees and making sure clients' jobs are being done perfectly.
Education
Bachelor of Science - Computer Science
University of GREENWHICH
LONDON, UK12-2024
COMPUTING WITH BUSSINESS MANAGEMENT
IPMC (NCC)
12-2023
LEVEL 5 DIPLOMA(HND) IN COMPUTING WITH BUSINESS MANAGEMENT - COMPUTING WITH BUSSINESS MANAGEMENT
IPMC (NCC)
12-2022
Some College (No Degree) - Information Technology Project Management
GOOGLE
COURSERASkills
- Leadership, Teamwork and collaboration
- Attention to details
- Database entry and Administration
- Office Administration
- Customer Service and interpersonal communication
- Sales Support
- Graphic Designing(Corel Draw)
- UI/UX (Microsoft Azure and Figma)
- Microsoft Office
- Critical Thinking and Problem solving
- Time management and adaptability
Timeline
Office Administration National Service Personnel
National Information Communication Agency (NITA)
11.2023 - 09.2024
Salesperson
Trebet A1 superstores
11.2016 - 04.2018
Head of the Department
Trebet A1 superstores
04.2016 - 07.2021
Office Secretary
Pundit Publicity and Entertainment
07.2014 - 12.2015
Bachelor of Science - Computer Science
University of GREENWHICH
COMPUTING WITH BUSSINESS MANAGEMENT
IPMC (NCC)
LEVEL 5 DIPLOMA(HND) IN COMPUTING WITH BUSINESS MANAGEMENT - COMPUTING WITH BUSSINESS MANAGEMENT
IPMC (NCC)
Some College (No Degree) - Information Technology Project Management
GOOGLE
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