Sadick Issah
Accra
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
National Petrooluem Authority
10.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Administrative Assistant
Havilah Plains limited
05.2022 - 09.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Education
Bachelor of Science - Business Administration
University Of Professional Studies Accra
Accra11.2023
Tamale Senior High School
Tamale06.2019
Calvary Baptist International School
06.2016
Skills
- Data Entry Documentation
- Advanced MS Office Suite Knowledge
- Cash Deposit Preparation
- Travel Administration
- Process Optimization
- Excel Spreadsheets
- Meeting Minutes
- Back Office Operations
- Employee Training
- Report Analysis
- Sales Plan Implementation
- Customer Service
- Business Writing
- Detailed Meeting Minutes
- Labor Relations
- Mail Management
- PC Proficiency
- Records Management Systems
- Data Collection
- Office Management
- Business Planning
- Project Management
- Insurance Eligibility Verifications
- Internal Communications
- Time Management
- Microsoft Office
- Multi-Line Phone Systems
- Phone Call Answering
- Customer Relations
- Typing Proficiency
- Risk Management
Timeline
Administrative Assistant
National Petrooluem Authority
10.2023 - Current
Administrative Assistant
Havilah Plains limited
05.2022 - 09.2022
Bachelor of Science - Business Administration
University Of Professional Studies Accra
Tamale Senior High School
Calvary Baptist International School
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