SADDICK KOFI MENSAH
Summary
Experienced IT professional and active member of the Information Technology Association of Ghana (ITAG) with a proven track record of effectively resolving IT-related issues. Strong communication skills enable seamless collaboration with team members and clients, ensuring efficient problem-solving and project delivery.
Overview
17
17
years of professional experience
Work History
SECRETARY
NATIONAL SERVICE SECRETARIAT
- 1. Registration of National service personnel and drafting of outgoing letters of the office
- 2. Preparing of monthly allowance for service persons
- 3. Creating and managing the National Service Database of the office.
- ADMINISTRATION
IT TECHNICIAN
GAVOR INTERNATIONAL CONSULT
- 1. Help design simple account software for collecting fees for schools
- 2. Troubleshoot and fix hardware and network problem for companies
- IT
IT SUPPORT
ALLIED OIL COMPANY
- 1. Taking back-up, synchronizing data on to the server
- 2. Upgrading the Operating system, and installing programs to improve the performance of the computers
- 3. Creating of user accounts for new workers
- IT
IT SUPPORT
BUSY INTERNET GHANA
- 1. Café attendant and assisting clients on the internet
- 2. Installing Mask canopies for clients to have internet access from our office
- 3. Attending to clients ends to troubleshoot internet connectivity problems
- 4. Monitoring client’s activities on the server to track fraudulent acts.
- TECHNICAL & IT
ADMINISTRATIVE OFFICE ASSISTANT
QUALITEX EXPRESS LIMITED
CANTONMENT
01.2016 - Current
- 1. Performing Administrative duties
- 2. Secretarial duties including Massive photocopies, Typing, Printing, Laminating documents, Designing of Letter Head and Logos
- 3. Preparation of Land documentation including all forms of Indentures
- 4. Coach, draft, and typing of letters for clients and other business entities.
- ADMINISTRATION
IT SUPPORT
ST. BARBARA INT. SCHOOL
01.2015 - Current
- 1. Troubleshoot and repair faulty computers
- 2. Type the entire school’s examination questions and runs copies
- 3. Purchase IT gadgets for the school when the need arise.
- 4. Perform computer maintenance periodically from time to time
- IT
IT OFFICER
ODORNA CLINIC
10.2014 - 12.2016
- 1. Ensures that computer in each Dpt. Functions well.
- 2. Troubleshooting network problems
- 3. Provide IT support to various department
- 4. Creating new user account and managing user accounts
- IT
ADMINISTRATIVE ASSISTANT
COMMISION ON HUMAN RIGHTS AND ADMINISTRATIVE JUSTICE
01.2013 - 01.2014
- 1. Writing of verbal complaint.
- 2. Help resolve conflicts between people.
- 3. Advice people on how to leave peacefully with partners to avoid conflicts.
- 4. Prosecuting Respondents to court.
- 5. Serving of letters to Respondents
- ADMINISTRATION
ADMINISTRATIVE ASSISTANT
METRO PUBLIC HEALTH DEPARTMENT
01.2011 - 01.2013
- 1. Prepare weekly, quarter, annual report from field officers and submit them to the Accra Major to access level of sanitation of various districts.
- 2. Runs on errands for the Director
- MPHD
ICT TUTOR
LA PRESBYTERIAN SENIOR HIGH
01.2010 - 01.2011
- 1. Teaching of S.H.S students Microsoft office suite packages
- 2. Troubleshooting and repairing computers and other accessories
- 3. Provide IT support to Administration
- IT
IT TECHNICIAN
Micro Express Systems Ghana Ltd.
01.2009 - 01.2010
- 1. Fixing computers when at fault and installing programs and operating systems for client
- 2. Troubleshooting computers to detect their faults
- TECHNICAL
Education
Executive Certificate - Banking Operations
Access Management Consult
01.2016
Certificate - Photoshop Graphic Designer
Classlane Institute Tarkwa
Certificate - Personal Survival Technique
Maritime University
01.2015
Bachelor of Science - Information Technology
Blue Crest College
01.2012
Professional Diploma - Network Engineering
NIIT - Ghana
01.2010
WASSCE - Introduction to Agric Science
St. Martins Senior High
01.2008
Skills
- I have good command over the Windows and other computer operational systems I can work confidently with Microsoft office packages I am also well versed in internet application and other cyber issues I am always determined and strict in the execution of my duties and a good team player
Accomplishments
- I currently work as an IT Support person for the St. Barbara International School, Teshie – Accra. I successfully troubleshoot all their IT related issues which includes, repairing all their faulty computers, typing the school’s examination questions, running massive photocopies during their examination period, Purchasing IT gadgets for the school when the need arise and periodically performing maintenance on the school computers.
- I successfully dissembled, assembled, troubleshoot and repaired all the computers into good working condition when our computers got flooded in the June 3rd disaster which saved the clinic a lot of money.
- I created a simple database for the Ada-Foah National Service Secretariat office which replaced the manual way of collecting data on National Service persons, making it easier in processing our allowance at the bank by way of sending the softcopy as well the hardcopy
- I successfully recover all data lost at the Allied Oil Head office, while we were trying to synchronize data from various computers on the main Server when the power shut down unexpectedly.
References
Jamil, Badu, Accountant, 0248720471, Kwame Nkrumah University of Science and Technology
KEY STRENGTH
- I have high interest in learning more on how to troubleshoot to solve IT related issues and simple hacking techniques.
- I am strict in observing Justice, fairness to all human races.
- Honest, Reliable, Trustworthy and Hardworking
Timeline
ADMINISTRATIVE OFFICE ASSISTANT
QUALITEX EXPRESS LIMITED
01.2016 - Current
IT SUPPORT
ST. BARBARA INT. SCHOOL
01.2015 - Current
IT OFFICER
ODORNA CLINIC
10.2014 - 12.2016
ADMINISTRATIVE ASSISTANT
COMMISION ON HUMAN RIGHTS AND ADMINISTRATIVE JUSTICE
01.2013 - 01.2014
ADMINISTRATIVE ASSISTANT
METRO PUBLIC HEALTH DEPARTMENT
01.2011 - 01.2013
ICT TUTOR
LA PRESBYTERIAN SENIOR HIGH
01.2010 - 01.2011
IT TECHNICIAN
Micro Express Systems Ghana Ltd.
01.2009 - 01.2010
SECRETARY
NATIONAL SERVICE SECRETARIAT
IT TECHNICIAN
GAVOR INTERNATIONAL CONSULT
IT SUPPORT
ALLIED OIL COMPANY
IT SUPPORT
BUSY INTERNET GHANA
Certificate - Photoshop Graphic Designer
Classlane Institute Tarkwa
Certificate - Personal Survival Technique
Maritime University
Bachelor of Science - Information Technology
Blue Crest College
Professional Diploma - Network Engineering
NIIT - Ghana
WASSCE - Introduction to Agric Science
St. Martins Senior High
Executive Certificate - Banking Operations
Access Management Consult