Ryan Otoo
Laurel MD
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Cash Teller
LN-OHUI Ventures
01.2024 - 02.2024
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained accurate records of customer transactions in line with bank procedures.
- Ensured proper identification and verification procedures were followed for all transactions, reducing the risk of fraud.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained friendly and professional customer interactions.
Intern
Larry Otoo
08.2023 - 09.2023
- Maintained accurate records of financial transactions for ease of reference in budget analysis or audits.
- Utilized strong communication abilities which led to accomplishment of project goals and objectives.
- Gathered, organized and input information into digital database.
- Maintained accurate records and documentation of projects to inform the owner of the business of progress and updates.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained accurate records of customer transactions in line with bank procedures.
- Ensured proper identification and verification procedures were followed for all transactions, reducing the risk of fraud.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Education
Bachelor of Arts - Marketing
University Of Ghana
Accra,Ghana06.2026
High School Diploma -
Achimota High School (Prince of Wales)
Accra,Ghana09.2022
Skills
- Data Management
- Workflow Optimization
- Recordkeeping
- Quick Learner
- Telephone Etiquette
- English & German Fluency
- Scheduling
- Creative and Resourceful
- Dependable and Responsible
- Relationship Building
- Analytical and Critical Thinking
- English & German Fluency
- Quality Control
Accomplishments
- Collaborated with team of actors in the development of an Educational series in Ghana named "Yolo" in Season 1 Episode 1 etc.
- Attained my certificate of baptism in the year 2016
- Attained my High School certificate in the year 2022
Cooking, Baking, Reading, Playing sports
I do all of these hobbies regularly and I am good at all of them
Languages
English
Advanced (C1)
German
Intermediate (B1)
Cooking, Baking, Helping other with tasks which serves as challenge to them, Playing sports
I help my mother everyday in the kitchen to prepare dishes for the for the family. By nature I have a good heart, so when I observe that someone needs help with a difficult task , I chip in and aid him/her. I am very energetic, young and passionate, thus I direct my energy towards playing sports and profitable things i.e keeping my community clean , donating to the less fortunate etc.
Additional Information
I am a 20 year old American male, born in Brooklyn, USA on the 31st January 2004.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cash Teller
LN-OHUI Ventures
01.2024 - 02.2024
Intern
Larry Otoo
08.2023 - 09.2023
Bachelor of Arts - Marketing
University Of Ghana
High School Diploma -
Achimota High School (Prince of Wales)
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