Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Ruth Ebiarede

Deck Cadet
Burutu,Delta State

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Deck Cadet

Schulte Maritime Services Ghana
06.2022 - 11.2023
  • Assisted in navigation activities for safe passage planning and efficient voyages.
  • Inspected lifesaving and visual-signaling equipment for defects.
  • Maintained a clean and hazard-free deck environment through diligent housekeeping tasks.
  • Performed deck maintenance and upkeep and reported abnormalities.
  • Participated in emergency response efforts to protect life, property, and the marine environment during incidents at sea or in port.
  • Worked alongside cargo team to conduct safe loading and unloading operations.

Direct Recovery Agent

First City Monument Bank, FCMB
06.2020 - 06.2022
  • Answered all customer inquiries.
  • Handled high-pressure situations calmly and professionally, resolving conflicts amicably while protecting client interests.
  • Increased debt recovery rates by implementing efficient negotiation strategies and effective communication techniques.
  • Supported management decision-making processes through detailed reporting of account statuses covering successes achieved and challenges faced.
  • Managed multiple accounts simultaneously while adhering to strict deadlines for payments or legal actions as necessary.
  • Reduced time spent on paperwork by automating data entry and report generation tasks, increasing efficiency.
  • Provided exceptional customer service in all interactions with clients and debtors, fostering trust and credibility in the company brand.
  • Negotiated settlements between clients and debtors, achieving mutually beneficial outcomes for both parties involved.
  • Contributed to the overall success of the company by sharing best practices with colleagues, participating in team meetings, and actively seeking opportunities for growth and development within the organization.
  • Developed customized payment plans tailored to individual debtor''s financial situations, leading to increased repayment rates.
  • Negotiated with customers to assist with setting up payment plans satisfying needs of both parties.
  • Monitored progress towards service plan goals.
  • Developed and maintained relationships with community organizations and agencies.

Education

Bachelor of Science - Navigation And Waterborne Transport

Constanta Maritime University
12.2013 - 07.2017

Skills

  • Security awareness
  • Pollution prevention
  • Watchkeeping abilities
  • Cargo handling
  • Mooring operations
  • Life saving appliances
  • First aid proficiency
  • Bridge teamwork

Certification

Certificate of Proficiency in Ship Security Officer with Awareness and Designated Security Duties 22 July 2024

Certificate of Proficiency in Elementary First Aid 27 Nov 2024

Certificate of Proficiency in Fire Prevention and Fire Fighting 27 Nov 2024

Certificate of Proficiency in Personal Safety and Social Responsibilities 27 Nov 2024

Certificate of Proficiency in Personal Survival Techniques 27 Nov 2024

Additional Information

Reference

Available upon request

Timeline

Deck Cadet

Schulte Maritime Services Ghana
06.2022 - 11.2023

Direct Recovery Agent

First City Monument Bank, FCMB
06.2020 - 06.2022

Bachelor of Science - Navigation And Waterborne Transport

Constanta Maritime University
12.2013 - 07.2017

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Ruth EbiaredeDeck Cadet