Ruth Ampomaa Effah
Summary
Dynamic professional with extensive experience at Universal Merchant Bank, excelling in cash handling and transaction processing. Proven ability to ensure accuracy and quality in financial operations while demonstrating strong problem-solving and communication skills. Committed to continuous improvement and delivering exceptional service in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Teller
Universal Marchant Bank (UMB) Ghana
05.2023 - Current
- Processed cash withdrawals and deposits into customer accounts with high precision.
- Executed payments for foreign remittances including Ria, MoneyGram, and Western Union.
- Facilitated foreign and local currency transactions for deposits and withdrawals.
- Managed payments to government agencies such as Ghana Revenue Authority and Electricity Company of Ghana.
- Handled social security contributions and fees for public and private universities with efficiency.
- Counted cash using automated machines to ensure accuracy and minimize discrepancies.
Card verification Officer (CVO)
National Identification Authority (NIA)
09.2019 - 09.2020
- Established printers and laminators for Ghana Card and Ecowas Card production.
- Conducted quality checks on cards before issuance to ensure compliance.
- Issued Ecowas Cards to citizens after completing verification processes.
- Monitored used, spoiled, and unissued cards to maintain accurate inventory.
Registration Officer
National Identification Authority (NIA)
05.2017 - 08.2019
- Conducted citizen interviews to confirm nationality authenticity.
- Supervised registration processes, ensuring compliance with regulations.
- Verified applicant documents for accuracy and legitimacy.
- Managed maintenance of registration materials and equipment to support operations.
National Service
Controller and Accountant General Department
09.2014 - 09.2015
- Registered staff and new entries in records efficiently.
- Processed salaries for government employees promptly.
- Handled Ghana Health Service and Ghana Education Service payrolls meticulously.
Education
Certificate Higher National Diploma - Accounting
Accra Technical University
Accra01.2015
Certificate Diploma - Business Studies Accounting
Accra Technical University
01.2011
Certificate West African Examination Certificate -
Osudoku secondary Technical School
01.2008
Skills
- Team leadership
- Cash handling and management
- Payment execution
- Quality assurance
- Problem solving
- Attention to detail
- Effective communication
- Critical thinking
- Continuous improvement
- Adaptability
References
References:
Mr. Kwojwo Awuku, Universal Merchant Bank, Accra, Ghana, Zonal Manager, Telephone: 024-472-4031
Mr. Joy Williams, IT Manager, National Identification Authority, Accra, Ghana, Telephone: 050-146-5241
Timeline
Teller
Universal Marchant Bank (UMB) Ghana
05.2023 - Current
Card verification Officer (CVO)
National Identification Authority (NIA)
09.2019 - 09.2020
Registration Officer
National Identification Authority (NIA)
05.2017 - 08.2019
National Service
Controller and Accountant General Department
09.2014 - 09.2015
Certificate Higher National Diploma - Accounting
Accra Technical University
Certificate Diploma - Business Studies Accounting
Accra Technical University
Certificate West African Examination Certificate -
Osudoku secondary Technical School