Russell Maxwell Bethea Owusu
Kumasi
Summary
Committed and reliable with experience in supporting pharmacy operations by managing medication distribution, inventory control, and customer service. Skilled in accurately preparing prescription orders, maintaining patient records, and operating pharmacy software. Demonstrated ability to improve process efficiency and enhance patient satisfaction through attentive service and clear communication.
Overview
4
4
years of professional experience
Work History
Dispensary Assistant
Patbedav Pharmacy
Kumasi
06.2022 - Current
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
- Operated cash registers accurately and efficiently while providing excellent customer service.
- Greeted customers upon entering the dispensary and provided friendly customer service throughout their visit.
- Verified proper customer identification, medical information and paperwork.
Dispensary Assistant
MC Nyarko Chemist
Kumasi
02.2021 - 06.2022
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
- Operated cash registers accurately and efficiently while providing excellent customer service.
Education
Bachelor of Science - Human Resources Management
Ghana Baptist University College
KumasiSome College (No Degree) - Medicinal and Pharmaceutical Chemistry
Aslina Pharmacy School
KumasiSkills
- Cash handling proficiency
- Patient confidentiality
- Product knowledge expertise
- Cleanliness and hygiene
- Motivational attitude
- Building rapport
- Customer education
Languages
English
Proficient
C2
French
Beginner
A1
Twi
Beginner
A1
Timeline
Dispensary Assistant
Patbedav Pharmacy
06.2022 - Current
Dispensary Assistant
MC Nyarko Chemist
02.2021 - 06.2022
Bachelor of Science - Human Resources Management
Ghana Baptist University College
Some College (No Degree) - Medicinal and Pharmaceutical Chemistry
Aslina Pharmacy School