RUFFIN PERRI-GRENO QUAO
Tema
Summary
As a well presented, good and all-round performer who when given a task has the ability to work quick and effectively without asking too many questions. I have a proactive attitude and good work ethics. I am a team player who is very honest and an effective communicator. A researcher and digital content creator vested with knowledge on social media tools and optimization.
Overview
11
11
years of professional experience
Work History
Marketing Inside Sales Representative
MPOWER Financing
United State Of America (Remote)
12.2023 - Current
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Streamlined internal processes for order entry and tracking, improving overall efficiency within the sales department.
- Participated in ongoing training sessions to stay current on industry trends and best practices in marketing inside sales techniques.
- Collaborated with marketing team to create engaging sales collateral that effectively communicated product benefits.
- Developed strong client relationships through consistent communication and timely follow-ups, resulting in increased sales.
- Worked closely with outside sales representatives to coordinate joint selling efforts for larger account opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Recorded accurate and efficient records in customer database.
- Contributed to event marketing, sales and brand promotion.
Digital Media Strategist & Students Influencer
Rupeg Trendz Ventures
Tema, Ghana
05.2017 - Current
- Collaborate with Marketing and Product development teams to create social 'buzz' regarding new product launches
- Organizes online digital media events with heads of educational and financial institution as well as student influencers on student enrolment for higher education
- Collaborates with Videographers and Multimedia Designers to ensure that posts are engaging in other to met the companies set goal
- Attends workshops and seminars to educate and train students on digital marketing tools
- Designed campaign performance reports interwoven with strategic insights.
- Leveraged influencer partnerships to expand brand reach and increase audience engagement.
Assistant Curator, Graphic Designer & Digital Media Strategist
Ghana Museums and Monuments Board
Accra, Ghana
01.2021 - 06.2021
- Curated rotating displays within permanent galleries, keeping exhibits fresh and engaging for returning visitors.
- Coordinated volunteer efforts during special events, ensuring a smooth flow of operations and a positive experience for all attendees.
- Conducted public lectures on specific exhibitions or artworks, engaging the local community in meaningful discussions about art and culture.
- Collaborated with fellow curators to develop thought-provoking exhibitions that attracted increased visitor numbers.
- Managed the conservation and restoration of delicate artworks, preserving their value for future generations to appreciate.
- Provided guided tours for VIP guests and donors, fostering goodwill and generating additional financial support for the institution.
- Liaised with international museums and cultural institutions to arrange short-term loans of prestigious works for special exhibitions.
- Assisted in the acquisition of significant art pieces, contributing to the growth and prestige of the museum''s collection.
- Developed educational materials for school groups visiting exhibitions, enhancing young visitors'' understanding of art history and appreciation.
Undergraduate Teaching Assistant
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana
09.2019 - 08.2020
- Streamlined communication between students and professors by managing online discussion boards and responding to email inquiries promptly.
- Supported faculty members with administrative tasks including grading papers, updating class records, and tracking attendance.
- Checked assignments, proctored tests and provided grades according to university standards.
- Boosted students'' confidence in their abilities through continuous positive reinforcement and constructive feedback on assignments.
- Evaluated student performance regularly using various assessment tools such as quizzes, exams, projects, and oral presentations.
- Supported transition to online learning platforms, maintaining course continuity during remote education phases.
Marketer / Sales Representative
World Ventures Company
United States Of America (Remote)
06.2018 - 05.2019
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 15%.
- Boosted sales through the creation and execution of targeted advertising campaigns.
- Established fruitful partnerships with industry influencers, expanding brand reach and potential customer base.
- Enhanced customer engagement with creative social media content and promotions.
Inside Sales Representative / Graphic Designer
Asbam Multimedia
01.2018 - 06.2018
- Recommended potential products and services to management by collecting customer information and analyzing customer needs
- Open and maintain customer accounts by recording account information
- Resolve product and service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Developed collateral such as display, marketing and packaging materials to support product branding strategies
- Developed creative design for marketing packages, including print materials, brochures, banners and signs
Packaging / Machine operator
Nestle Ghana Limited
Tema, Ghana
11.2013 - 08.2017
- Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
- Improved packaging efficiency by implementing standardized operating procedures for machine setup and operation.
- Operated various types of packaging machines, adapting quickly to different product requirements and packaging materials.
- Collaborated with team members to meet production deadlines, ensuring timely order fulfillment.
- Reduced downtime by performing regular maintenance checks and troubleshooting packaging equipment issues.
- Complied with all relevant regulations regarding food safety, sanitation, and workplace cleanliness when handling consumable products.
- Documented incidents related to equipment malfunctions or employee injuries according to company protocols for reporting.
- Performed regular maintenance and cleaning of packing machinery.
Education
Bachelor of Arts - Communication Design
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana05.2019
Skills
- Goal-oriented mindset
- Channel Partnerships
- Social Media Marketing
- Live Streaming Softwares VMIX and OBS
- Adobe Suite
- Microsoft Office Suite
- Brand Awareness
- Persuasive Selling
- Cold-calling
- Outbound Marketing
- Influencer outreach
- Customer Service
- Data Entry
- Customer Relationship Management
- Analytical Thinking
- B2B Sales
Seminarsawards
- Strategically Positioning the Service Personnel for Personal and Career Progression, 07/23, Speaker
- The Role of the Government and the Service Personnel, 07/23, Speaker
- Positioning Student for Job Opportunities after Graduation, 07/22, Speaker
- Success Africa, 11/16, Attendee
- Vetting Panel (Chairman), 03/18, Chairman
- Vetting Panel Member - Landscape Design, 03/18, Member
- KNUST Entrepreneurship Clinic, 02/19, Attendee
- KNUST Exit Strategy Summit, 02/19, Attendee
- British Council: Creative Hustle, 02/19, Attendee
- Art Faculty Best Student Entrepreneur of the year, 05/19, Award
- TekTalk KNUST: 'Unearthing the entrepreneur potential of the youth: A drive for national development', 10/19, Speaker
- KNUST Exit Strategy Summit, 02/20, Attendee
- KNUST Entrepreneurship Clinic, 02/20, Attendee
Leadershiproles
- Organizing Secretary, Department of Communication Design, Kwame Nkrumah University of Science and Technology, 04/16 - 04/17
- Department President, Department of Communication Design, Kwame Nkrumah University of Science and Technology, 04/17 - 04/18
- Executive Member, Kwame Nkrumah University of Science and Technology, College of Art and Built Environment - CABESA, 04/17 - 04/18
- Transport Committee Member, Kwame Nkrumah University of Science and Technology-Kumasi Student Representative Council- SRC, 04/17 - 04/18
- Press and Publicity Committee Member, Kwame Nkrumah University of Science and Technology-Kumasi National Union of Ghana Students'- NUGS, 04/17 - 04/18
References
- Prof. Steve Kquofi, Senior Lecturer, Department of Educational Innovation in Science and Technology, Kwame Nkrumah University of Science and Technology, kofikquofi@gmail.com
- Dr. Rahman Adam, Senior Lecturer / Head of Department, Department of Communication Design, Kwame Nkrumah University of Science and Technology, rad2gh@gmail.com
- Rev. Martin Owusu Adi-Dako, Senior Lecturer, Kwame Nkrumah University of Science and Technology, moadidako.art@knust.edu
Timeline
Marketing Inside Sales Representative
MPOWER Financing
12.2023 - Current
Assistant Curator, Graphic Designer & Digital Media Strategist
Ghana Museums and Monuments Board
01.2021 - 06.2021
Undergraduate Teaching Assistant
Kwame Nkrumah University of Science and Technology
09.2019 - 08.2020
Marketer / Sales Representative
World Ventures Company
06.2018 - 05.2019
Inside Sales Representative / Graphic Designer
Asbam Multimedia
01.2018 - 06.2018
Digital Media Strategist & Students Influencer
Rupeg Trendz Ventures
05.2017 - Current
Packaging / Machine operator
Nestle Ghana Limited
11.2013 - 08.2017
Bachelor of Arts - Communication Design
Kwame Nkrumah University of Science And Technology