RUFFIN PERRI-GRENO QUAO
Tema
Summary
As a well presented, good and all-round performer who when given a task has the ability to work quick and effectively without asking too many questions. I have a proactive attitude and good work ethics. I am a team player who is very honest and an effective communicator. A researcher and digital content creator vested with knowledge on social media tools and optimization.
Overview
11
11
years of professional experience
Work History
Marketing Inside Sales Representative
MPOWER Financing
12.2023 - Current
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Streamlined internal processes for order entry and tracking, improving overall efficiency within the sales department.
- Participated in ongoing training sessions to stay current on industry trends and best practices in marketing inside sales techniques.
- Collaborated with marketing team to create engaging sales collateral that effectively communicated product benefits.
- Developed strong client relationships through consistent communication and timely follow-ups, resulting in increased sales.
- Worked closely with outside sales representatives to coordinate joint selling efforts for larger account opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Recorded accurate and efficient records in customer database.
- Contributed to event marketing, sales and brand promotion.
Digital Media Strategist & Students Influencer
Rupeg Trendz Ventures
05.2017 - Current
- Collaborate with Marketing and Product development teams to create social 'buzz' regarding new product launches
- Organizes online digital media events with heads of educational and financial institution as well as student influencers on student enrolment for higher education
- Collaborates with Videographers and Multimedia Designers to ensure that posts are engaging in other to met the companies set goal
- Attends workshops and seminars to educate and train students on digital marketing tools
- Designed campaign performance reports interwoven with strategic insights.
- Leveraged influencer partnerships to expand brand reach and increase audience engagement.
Assistant Curator, Graphic Designer & Digital Media Strategist
Ghana Museums and Monuments Board
01.2021 - 06.2021
- Curated rotating displays within permanent galleries, keeping exhibits fresh and engaging for returning visitors.
- Coordinated volunteer efforts during special events, ensuring a smooth flow of operations and a positive experience for all attendees.
- Conducted public lectures on specific exhibitions or artworks, engaging the local community in meaningful discussions about art and culture.
- Collaborated with fellow curators to develop thought-provoking exhibitions that attracted increased visitor numbers.
- Managed the conservation and restoration of delicate artworks, preserving their value for future generations to appreciate.
- Provided guided tours for VIP guests and donors, fostering goodwill and generating additional financial support for the institution.
- Liaised with international museums and cultural institutions to arrange short-term loans of prestigious works for special exhibitions.
- Assisted in the acquisition of significant art pieces, contributing to the growth and prestige of the museum''s collection.
- Developed educational materials for school groups visiting exhibitions, enhancing young visitors'' understanding of art history and appreciation.
Undergraduate Teaching Assistant
Kwame Nkrumah University of Science and Technology
09.2019 - 08.2020
- Streamlined communication between students and professors by managing online discussion boards and responding to email inquiries promptly.
- Supported faculty members with administrative tasks including grading papers, updating class records, and tracking attendance.
- Checked assignments, proctored tests and provided grades according to university standards.
- Boosted students'' confidence in their abilities through continuous positive reinforcement and constructive feedback on assignments.
- Evaluated student performance regularly using various assessment tools such as quizzes, exams, projects, and oral presentations.
- Supported transition to online learning platforms, maintaining course continuity during remote education phases.
Marketer / Sales Representative
World Ventures Company
06.2018 - 05.2019
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 15%.
- Boosted sales through the creation and execution of targeted advertising campaigns.
- Established fruitful partnerships with industry influencers, expanding brand reach and potential customer base.
- Enhanced customer engagement with creative social media content and promotions.
Inside Sales Representative / Graphic Designer
Asbam Multimedia
01.2018 - 06.2018
- Recommended potential products and services to management by collecting customer information and analyzing customer needs
- Open and maintain customer accounts by recording account information
- Resolve product and service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Developed collateral such as display, marketing and packaging materials to support product branding strategies
- Developed creative design for marketing packages, including print materials, brochures, banners and signs
Packaging / Machine operator
Nestle Ghana Limited
11.2013 - 08.2017
- Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
- Improved packaging efficiency by implementing standardized operating procedures for machine setup and operation.
- Operated various types of packaging machines, adapting quickly to different product requirements and packaging materials.
- Collaborated with team members to meet production deadlines, ensuring timely order fulfillment.
- Reduced downtime by performing regular maintenance checks and troubleshooting packaging equipment issues.
- Complied with all relevant regulations regarding food safety, sanitation, and workplace cleanliness when handling consumable products.
- Documented incidents related to equipment malfunctions or employee injuries according to company protocols for reporting.
- Performed regular maintenance and cleaning of packing machinery.
Education
Bachelor of Arts - Communication Design
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana05.2019
Skills
- Goal-oriented mindset
- Channel Partnerships
- Social Media Marketing
- Live Streaming Softwares VMIX and OBS
- Adobe Suite
- Microsoft Office Suite
- Brand Awareness
- Persuasive Selling
- Cold-calling
- Outbound Marketing
- Influencer outreach
- Customer Service
- Data Entry
- Customer Relationship Management
- Analytical Thinking
- B2B Sales
Seminarsawards
- Strategically Positioning the Service Personnel for Personal and Career Progression, 07/23, Speaker
- The Role of the Government and the Service Personnel, 07/23, Speaker
- Positioning Student for Job Opportunities after Graduation, 07/22, Speaker
- Success Africa, 11/16, Attendee
- Vetting Panel (Chairman), 03/18, Chairman
- Vetting Panel Member - Landscape Design, 03/18, Member
- KNUST Entrepreneurship Clinic, 02/19, Attendee
- KNUST Exit Strategy Summit, 02/19, Attendee
- British Council: Creative Hustle, 02/19, Attendee
- Art Faculty Best Student Entrepreneur of the year, 05/19, Award
- TekTalk KNUST: 'Unearthing the entrepreneur potential of the youth: A drive for national development', 10/19, Speaker
- KNUST Exit Strategy Summit, 02/20, Attendee
- KNUST Entrepreneurship Clinic, 02/20, Attendee
Leadershiproles
- Organizing Secretary, Department of Communication Design, Kwame Nkrumah University of Science and Technology, 04/16 - 04/17
- Department President, Department of Communication Design, Kwame Nkrumah University of Science and Technology, 04/17 - 04/18
- Executive Member, Kwame Nkrumah University of Science and Technology, College of Art and Built Environment - CABESA, 04/17 - 04/18
- Transport Committee Member, Kwame Nkrumah University of Science and Technology-Kumasi Student Representative Council- SRC, 04/17 - 04/18
- Press and Publicity Committee Member, Kwame Nkrumah University of Science and Technology-Kumasi National Union of Ghana Students'- NUGS, 04/17 - 04/18
References
- Prof. Steve Kquofi, Senior Lecturer, Department of Educational Innovation in Science and Technology, Kwame Nkrumah University of Science and Technology, kofikquofi@gmail.com
- Dr. Rahman Adam, Senior Lecturer / Head of Department, Department of Communication Design, Kwame Nkrumah University of Science and Technology, rad2gh@gmail.com
- Rev. Martin Owusu Adi-Dako, Senior Lecturer, Kwame Nkrumah University of Science and Technology, moadidako.art@knust.edu
Timeline
Marketing Inside Sales Representative
MPOWER Financing
12.2023 - Current
Assistant Curator, Graphic Designer & Digital Media Strategist
Ghana Museums and Monuments Board
01.2021 - 06.2021
Undergraduate Teaching Assistant
Kwame Nkrumah University of Science and Technology
09.2019 - 08.2020
Marketer / Sales Representative
World Ventures Company
06.2018 - 05.2019
Inside Sales Representative / Graphic Designer
Asbam Multimedia
01.2018 - 06.2018
Digital Media Strategist & Students Influencer
Rupeg Trendz Ventures
05.2017 - Current
Packaging / Machine operator
Nestle Ghana Limited
11.2013 - 08.2017
Bachelor of Arts - Communication Design
Kwame Nkrumah University of Science And Technology
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