Ross Kobi

Barista Shift Supervisor

Vida E Caffe

10.2019 - 07.2023

Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
Served customers quickly and efficiently and created strategies to prevent delays.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Accurately completed end-of-day financial tasks worth over $Amount of cash and card transactions daily.
Reduced waste by implementing inventory control measures and properly storing perishable goods.
Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
Assisted in the development and implementation of new store policies, leading to improved efficiency and a more cohesive team dynamic.
Controlled food costs and managed inventory.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Monitored food inventory and supplies to prevent waste.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Monitored food preparation, production, and plating for quality control.
Controlled expenses and boosted profitability by managing food and labor costs.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Supervised food presentation and plating to enhance visual appeal.
Coordinated kitchen activities with front-of-house staff for seamless and service.
Directed food preparation and cooking activities to meet health and safety standards.
Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Created new recipes, outlined steps, and training staff on correct preparation.
Set and oversaw weekly and special event menu plans.

Summary

Overview

Work History

Barista Shift Supervisor

Education

Mechanical - Mechanical Engineering

Skills

Languages

Timeline

Barista Shift Supervisor

Mechanical - Mechanical Engineering

Similar Profiles

Ashlynn NietoAshlynn Nieto

PRACHIT PRAVIN NAKTIPRACHIT PRAVIN NAKTI

Austin BaxleyAustin Baxley

AHLAM JAMAL DINAHLAM JAMAL DIN

Zan-nairah Napaga TahiruZan-nairah Napaga Tahiru