Personal growth
ROSELINE AKROBETU
SALES AND CUSTOMER RELATIONS
ACCRA
Summary
A dedicated and proactive professional with a strong background in sales, customer service, and accounting. Holds a diploma and degree in Accounting and Finance. My experience spans the forex industry, where I handled client negotiations and software operations, to my current role as an Internal Sales Representative at Ashfoam. In this role, I manage client relationships, introduce product offerings, and ensure customer satisfaction. Knowledgeable with Microsoft word ad Excel. Eager to embrace new opportunities and continue expanding my knowledge in various professional fields.
Overview
2
2
years of professional experience
Work History
Internal Sales Representative
Ashfoam North Industrial
03.2024 - Current
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
FOREX BUREAU ASS. CAHSIER
ORIENTAL FOREX BUREAU
07.2022 - 12.2023
- Operated a specialized forex software for currency transactions.
- Negotiated rates with clients, ensuring competitive deals and customer loyalty.
- Managed cash flow and reported daily financial activities.
- Built relationships with customers to encourage repeat business.
Education
BBA - Accounting And Finance
05.2001 -
Skills
Cold calling expertise
Interests
Singing
Exploring new opportunities
exploring opportunities
seeking new possibilities for growth through new job roles, creative projects like beading bags, being a part of a choral group to offer a service to God, man kind and be better at singing.
Timeline
Internal Sales Representative - Ashfoam North Industrial
03.2024 - Current
FOREX BUREAU ASS. CAHSIER - ORIENTAL FOREX BUREAU
07.2022 - 12.2023
UNIVERSITY OF PROFESSIONAL STUDIE - BBA, Accounting And Finance
05.2001 -
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