ROSEMOND GYAAWAH BEMPONG

Manage employee electronic file

Assist in planning and executing training needs for employees

Manage employee leave schedule

Assist in promotion exercises

Provide administrative support to my superior

Supervise the dispatch of all outgoing correspondence

• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
• Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
• Coordinated employee training programs to promote professional development and skill enhancement.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.

• Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Prepared quizzes, tests and examinations to gauge how well students were learning.
• Developed and implemented classroom routines to address varying student needs.
• Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Remarking examination papers to find errors.

Ensure that every exams paper deserves the mark given.

Report every error found for correction .

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Worked with floor team and managers to meet wide range of customer needs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from them.

• Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Prepared quizzes, tests and examinations to gauge how well students were learning.
• Developed and implemented classroom routines to address varying student needs.
• Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.

• Responded to customer requests for products, services, and company information.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.