ROSALINE AFUA MPRAA OPOKU
BUSINESS SERVICES MANAGER
ACCRA NORTH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Business Services Manager, Accounting Manager & Human Resource Manager
MoWorks Limited
10.2019 - Current
- Maintaining appropriate computer and paper-based office systems, including data management and filing
- Keeping internal accounting records and coordinating activities of accounting consultants
- Maintaining income and expenditure accounts for both office & site projects
- Planning and coordinating project activities (scheduling, reporting, data management and filing)
- Preparing proposals, estimates, purchase orders, invoices, payment request, cash records, cost analysis, change orders and drafting of contract documents for projects
- Coordinating the filing and payment of all statutory deductions and company taxes
- Conducting employee’s performance review meetings with or without management
- Planning, organizing, coordinating and supervising of other employees and tasks
- Planning, directing, coordinating and organizing work flow in the administrative department
- Advising management on appropriate and relevant operational system
Administrative Manager, Accounting Manager & Human Resource Manager
MoWorks Limited
02.2015 - 09.2019
- Maintaining income and expenditure accounts for both office and site projects
- Coordinating with site managers to ensure that all field accounting data was received timely for record keeping
- Keeping internal accounting records and coordinating the activities of accounting consultants
- Managing filing systems and updating spreadsheet
- Preparing meeting agendas, organizing meetings and taking minutes at meetings
- Handling license renewals and other membership renewals for the company
- Developing and maintaining relationships with vendors and suppliers
- Processing payroll and filing of statutory deductions
- Recording and managing office expenditures through petty cash accounts
- Preparing various reports for management purposes
- Maintaining managers’ daily schedule
National Service
Ghana Education Service
11.2010 - 10.2011
- Teaching English language to J.H.S 1, J.H.S 2 & J.H.S 3 pupils
Customer Service Representative (Internship)
SG-SSB Bank
05.2010 - 05.2010
- Requesting and delivering of cheque books
- Preparing payment orders and bank payments
- Assisting customers in filling out account opening forms
- Printing of bank statements
- Passing of vouchers
- Assisting customers with their account balances
Customer Service Representative (Internship)
SG-SSB Bank
09.2008 - 09.2008
- Requesting and delivering of check books
- Printing of bank statements
- Writing of letters
- Assisting customers with their account balances and deposits
Education
Bachelor of Science - Economics (Accounting Option)
Central University College
01.2006 - 01.2010
W.A.S.S.C.E - undefined
Achimota Secondary School
01.2000 - 01.2002
B.E.C.E - undefined
Soul Clinic International School
Skills
Organizational skills
Time management abilities
Business administration
Excellent communication
Adaptability
Microsoft office
Record keeping
Operations management
Human resources management
Client relationship management
Teamwork and collaboration
Work Planning and Prioritization
Additional Information
Trainings
· Health & Safety Management (Executive Business & Professional College) – December 2016
· Access to Finance for SMEs (German Sparkassenstiftung)
§ Module 1: Micro-Business Games - November 2021
§ Module 2: Business Planning & Financial Management - November 2021
Timeline
Business Services Manager, Accounting Manager & Human Resource Manager
MoWorks Limited
10.2019 - Current
Administrative Manager, Accounting Manager & Human Resource Manager
MoWorks Limited
02.2015 - 09.2019
National Service
Ghana Education Service
11.2010 - 10.2011
Customer Service Representative (Internship)
SG-SSB Bank
05.2010 - 05.2010
Customer Service Representative (Internship)
SG-SSB Bank
09.2008 - 09.2008
Bachelor of Science - Economics (Accounting Option)
Central University College
01.2006 - 01.2010
W.A.S.S.C.E - undefined
Achimota Secondary School
01.2000 - 01.2002
B.E.C.E - undefined
Soul Clinic International School