Rosalind Adjei - Seffah

· Spear head all research works and develop marketing opportunities as well as new sales plans to enhance the position of the company as a leader in the glass company in Ghana

· Be the communications point person representing the company during industry events, exhibitions, trade shows and advertising.

· Manage both the marketing and sales staff and perform managerial duties to meet the company's operations goals

• Identified issues, analyzed information and provided solutions to problems.

• Developed and implemented improved filing systems for enhanced order and accuracy.
• Coordinated customer, vendor and stakeholder relations for smooth communication flows.
• Develop appropriate marketing and sales strategies to sustain and enhance the position of the company as a leader in glass companies in Ghana
• Generate business plan and proactive sales propositions to ensure customer needs are met.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.

• Organized travel and logistics required for the team's field work
• Served as key point of contact in scheduling meetings across the selected regions of the country
• Served as local point of contact for key informants and field team members ahead of their arrival into the country.
• Identified issues, analyzed information and provided solutions to problems.
• Proved successful working within tight deadlines and a fast-paced environment.

• Planned and Coordinated project's trainings, workshops, conferences, short courses in the region (Burkina Faso, Mali, Senegal, Cote d'Ivoire, Benin, Sierra Leone, Togo and Accra)
• Nominated to coordinate both technical and logistical aspects for about 5 activities in Burkina Faso on behalf of the West Africa Buy – In project from 2016 to 2017.
• Assisted technical teams in the design of training programs and short courses as per findings from Organization Capacity Assessment (OCA) report from the target organization.
• Developed and monitored activity budget spending in collaboration with the Finance team against the Africa Lead II project budget.
• Oversight responsibility over all logistics related activities to all capacity building trainings which included securing adequate training venues, onsite event monitoring and post event wrap up services.
• ·Assisted the Senior Procurement Officer in going through some requisition processes.
• Worked with the procurement department in sourcing for some products and services, as well as completing some paper works in the documentation process of procurement.

• Worked with the technical teams to ensure over 100 events, namely high - level meetings, trainings, workshops and conferences were organized smoothly and successfully across the Central, Eastern and West Africa regions over a four year period (2014 – 2017).
• ·Ensured travel tickets were secured for over 2000 sponsored participants who attended technical events over the 4 year period with assistance given to travelers who required entry visas into the various countries across the sub region where events were held.
• Maintained an excellent established rapport with service vendors and partners for prompt logistical required services delivered at the touch of a button over the 4-year period, 2014 – 2017.
• Prepared and processed purchase requisitions with supporting documents for travel, conferences, events and other high level internal or external meetings to ensure guaranteed confirmation for services were secured ahead of time.
• Facilitated the greeting, arrival, transportation and hotel lodging services for guests at the various international airports and hotels across the sub region, ensuring guests had a smooth transition upon arrival and upon termination of visit.
• Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.

• Directly supervised the executive housekeeper's job to ensure guests always received the best practiced hygiene and maintenance standards in the hotel
• Keenly monitored the revenue generated as against the expenses used in running the hotel on a monthly basis to ensure a positive yield was mostly achieved.
• Supervised and ensured all operational activities were carried out as per the standard operating procedures of the hotel.
• Worked closely with the Sales and Marketing department in delivering their targets of bringing in business as per the hotel's policy.
• Recruited, on boarded and trained new staff as per the hotel's training policy
• Worked with the Financial Controller in raising and justifying budgets for the operations of the hotel
• Developed strong communication and organizational skills through working on group projects.

Ensured that systems and procedures were established and maintained to run the programs and activities of the front office, housekeeping and maintenance departments of the hotel.

• Supervised the effective implementation of policies and programs relating to the day to day running of the facility

• Worked closely with the Sales and Marketing department in delivering their targets of bringing in business as per the hotel's policy to fill the guest rooms.

• Coordinated the lodging and other requested hospitality services of high-level government delegations (The Saudi Prince, President Thabo Mbeki, President Helen Sirleaf Johnson, President Yayi Boni) and celebrities (Joe Thomas, Shaggy, Jay Z, Beyoncé Knowles, Sean Paul) who lodged in the hotel for a period of 5 years

• Established and upheld high standards, promoting great customer service and assistance to guests.