Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roland Baffour Gyimah

Accra

Summary

Proven Database Administrator with a track record of enhancing system stability and availability at DARKXLYN COMPANY LIMITED. Skilled in database management and troubleshooting, with a knack for delivering exceptional customer service. Excelled in team collaboration and data model optimization, significantly improving operational efficiency.

Overview

3
3
years of professional experience

Work History

Database Administrator

DARKXLYN COMPANY LIMITED
07.2022 - Current
  • Streamlined backup and recovery processes, enhancing overall system stability and availability.
  • Modified databases to meet needs and goals determined during planning process.
  • Created and updated database designs and data models.
  • Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
  • Designed and developed analytical data structures.
  • Maintained high levels of customer satisfaction by consistently meeting service level agreements for database performance and availability.

Shop Attendant

ASUOGYAMAN COMPANY LIMITED
04.2021 - 05.2022
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Contributed to team-building efforts by collaborating with coworkers on tasks and initiatives.
  • Upheld store policies, resulting in a well-regulated shopping experience for all patrons.
  • Informed customers of shop promotions to encourage purchases, boosting sales [Number]%.

Education

High School Diploma -

Ideal College
Accra - Ghana
05.2018

Skills

  • Database Management
  • Backup and recovery
  • Database monitoring
  • Database Troubleshooting
  • Database Administration
  • Presentations
  • Compiling Data

Languages

English
Advanced (C1)
Twi (Akan)
Bilingual or Proficient (C2)

Timeline

Database Administrator

DARKXLYN COMPANY LIMITED
07.2022 - Current

Shop Attendant

ASUOGYAMAN COMPANY LIMITED
04.2021 - 05.2022

High School Diploma -

Ideal College

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