Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hi, I’m
ROLAND QUAYE
Accra
Summary
Overview
11
years of professional experience
Work History
Self Employed
Real Estate Agent
01.2021 - Current
Job overview
- Identify and cultivate relationships with potential clients, including property buyers and sellers
- Create and maintain accurate and compelling property listings, highlighting key features and benefits
- Conduct market research to stay informed about current real estate trends, property values, and available properties
- Understand clients' needs and preferences through consultations, and provide guidance on suitable properties
- Organize and conduct property showings for potential buyers, showcasing the unique aspects of each property
- Negotiate terms and conditions between buyers and sellers to facilitate successful property transactions
- Networking: Build and maintain a strong professional network with other real estate agents, mortgage brokers, and industry professionals
UPSA
National Service
01.2022 - 01.2023
Job overview
- Office of the Dean of Evening & PA to the dean)
- Administrative Support: Provided administrative support to the Dean, departmental staff, such as scheduling meetings, attending to visitors for and on behalf of the Dean and the school, assisting with special projects or events
- Teaching Assistant: Assisted the Dean during her class hours (Preparing lecture slides and notes, fixing of laptop or smart podiums and projectors, invigilation etc.)
- Personal assist: Running errands and receiving phone calls for and on behalf of the Dean
- Provided some form of research assistance to the Dean
- Monitoring and evaluation: Conducted daily monitoring of lecturers and lectures to make sure lectures are held at all times and on time
- Was also responsible for preparing of daily and weekly reports on activities of the school which includes lectures
- Assisted the facility management officer with some facilities management duties
- Library - Office of the Assistant Registrar and Front desk assistant
- Book Cataloging: Ensuring that library users can easily find and access the materials they need
- I was specifically responsible for the following process;
- Data Entry
- Cataloging Rules
- Cataloging Software
- Assigning Call Numbers
- Subject Headings
- Cataloging Records
- Catalog Maintenance
- I also assisted the library with patron checking in duties during off days and leave of permanent staff
- Assisted at the reception; performing all reception duties
- Received requisition for the library
- Provided innovative ways of reaching students and patrons who forget their ID cards at the library
- Developed a work reporting sheet for NSS personals
PigeonUltra App
Activation Support
01.2023 - 01.2023
Job overview
- Proposed a new feature on the app
- Recruited New shops and business for the app
- Conducted interviews and short videos during customer activations
UPSA SRC
PRO and Social Media Manager
01.2021 - 01.2022
Job overview
- Communication: Served as the primary spokesperson for UPSA SRC, conveying information to students, faculty, and the public
- Media Relations: Fostered positive relationships with media outlets and coordinated press releases or media coverage for SRC events and initiatives
- Event Promotion: Promoted SRC events and activities through various channels, ensuring a high level of engagement and attendance
- Crisis Management: Handled communication during crises or controversies, providing transparent and accurate information to stakeholders
- Collaboration: Worked closely with other SRC members, clubs, and organizations to enhance communication and collaboration within the university community
- Brand Management: Upheld and enhanced the image and reputation of UPSA SRC through strategic communication initiatives
- Content Creation: Developed and curated engaging content for various social media platforms, aligning with the SRC's goals and initiatives
- Community Engagement: Fostered a vibrant online community by responding to comments, messages, and mentions on social media channels
- Campaigns: Planned and executed social media campaigns to promote events, initiatives, and key messages of the SRC
- Analytics: Monitored social media analytics to assess the effectiveness of campaigns, identify trends, and make data-driven decisions
- Trend Awareness: Stayed updated on social media trends and incorporated relevant strategies to maintain the SRC's social media presence
- Collaboration: Coordinated with other SRC members to integrate social media into broader communication and promotional strategies
- Leadership: Provided leadership and contributed to the decision-making process within the executive council
- Policy Development: Contributed to the development and implementation of policies that benefited the student community
Supabet GH
Cashier and Trainer
01.2016 - 01.2018
Job overview
- Transaction Processing: Processed customer transactions, including accepting bets, issuing receipts, and providing change
- Customer Service: Provided excellent customer service by addressing customer inquiries, resolving issues, and ensuring a positive experience
- Cash Handling: Accurately handled cash transactions, maintain a secure cash drawer, and reconciled cash at the end of each shift
- Compliance: Adhered to company policies, procedures, and regulatory requirements related to betting and gaming
- Product Knowledge: Stayed informed about the company's products, services, and promotions to effectively assist customers
- Communication: Effectively communicated with customers, colleagues, and supervisors to ensure smooth operations
- Training New Cashiers: Provided training to new cashiers on company policies, procedures, and systems
- Ensure that new cashiers were familiar with cash handling, customer service standards, and compliance requirements
- Supervision in New Shops (Nima Branch): Took on temporary cashier duties in our new shop at Nima
Modern Marketing Company
Sales Department
01.2015 - 01.2016
Job overview
- Responsible for daily sales of company products and training of new sales reps
Glo Ghana
Sales and Branding
01.2014 - 01.2015
Job overview
- Customer Acquisition: Actively searched for new customers and clients for Glo Ghana's products and services - This lead to a significate increase Customer base of the company.
- Branding of vantage points with Glo Ghana branding materials - This lead to an improved brand visibility within the region.
Education
UNIVERSITY OF PROFESSIONAL STUDIES ACCRA (UPSA)Accra,Ghana
B.A from Public Relations Management
01.2022
University Overview
UNIVERSITY OF PROFESSIONAL STUDIES ACCRA (UPSA)Accra,Ghana
Master Class from IPR Ghana
01.2021
University Overview
UNIVERSITY OF PROFESSIONAL STUDIES ACCRA (UPSA)Accra,Ghana
Master Class from PR, branding & content creation
01.2023
University Overview
TAKORADI SENIOR HIGH SCHOOLTakoradi,Ghana
High School Certificate from General Arts
01.2014
University Overview
ALL SAINTS ANGLICAN J.H.STakoradi,Ghana
BECE
01.2011
University Overview
Skills
- Customer service
- Event management
- Master of Ceremony (MC)
- Adaptability
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Calm under pressure
- Decision-making
Personal Information
Personal Information
- Place of Birth: Tarkwa
- Date of Birth: 08/04/94
- Nationality: Ghanaian
Leadership Experience
Leadership Experience
- Head Prefect - Takoradi SHS
- Member and second speaker - Takoradi SHS Debate club
- Founding member - Heads of State Awards Scheme (HOSA) - Takoradi SHS Chapter
- PRO - UPSA SRC
Hobbies and Interests
Hobbies and Interests
- Reading
- Playing games
- Listening to music
- Playing handball
Languages
English
Bilingual or Proficient (C2)
Ga
Upper intermediate (B2)
Fante
Upper intermediate (B2)
Twi
Upper intermediate (B2)
Character Reference
Character Reference
Available Upon Request
Timeline
Activation Support
PigeonUltra App
01.2023 - 01.2023
National Service
UPSA
01.2022 - 01.2023
Real Estate Agent
Self Employed
01.2021 - Current
PRO and Social Media Manager
UPSA SRC
01.2021 - 01.2022
Cashier and Trainer
Supabet GH
01.2016 - 01.2018
Sales Department
Modern Marketing Company
01.2015 - 01.2016
Sales and Branding
Glo Ghana
01.2014 - 01.2015
UNIVERSITY OF PROFESSIONAL STUDIES ACCRA (UPSA)
B.A from Public Relations Management
UNIVERSITY OF PROFESSIONAL STUDIES ACCRA (UPSA)
Master Class from IPR Ghana
UNIVERSITY OF PROFESSIONAL STUDIES ACCRA (UPSA)
Master Class from PR, branding & content creation
TAKORADI SENIOR HIGH SCHOOL
High School Certificate from General Arts
ALL SAINTS ANGLICAN J.H.S
BECE
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