ROLAND FORTUNE AMEWU
Business Operations Professional
Accra
Summary
Business Operations professional with over 8 years' experience improving business operations in the supply chain, technology and renewable energy industries. Recognized for assessing business operational needs and developing solutions to save cost, increase revenue, and drive customer satisfaction. Roland is inventive and well-organized with excellent leadership and team building record.
Knowledgeable Business Head with solid background in leading business operations, driving strategic initiatives, and managing cross-functional teams. Consistently delivered impactful improvements in organizational efficiency and market positioning. Demonstrated expertise in strategic planning and financial oversight.
Overview
12
12
years of professional experience
Work History
Business Head
Mohinani Group & Leapfrog Technologies
12.2024 - Current
- Successfully launched new product/service lines, enhancing value delivery and client satisfaction.
- Monitor key business metrics and provide strategic reporting to the executive leadership team and board.
- Build and mentor high-performance teams across business functions, fostering a culture of ownership, innovation, and continuous improvement.
- Identify and pursue new business opportunities, including partnerships, geographic expansion, and strategic investments.
- Lead all revenue-generating functions, with full P&L accountability and a focus on sustainable, profitable growth.
- Define and execute business growth strategies, aligning with both short-term goals and long-term
Operations Manager
Bolt Holdings OU - Ghana Office
12.2022 - 11.2024
- Manage day-to-day operations of ride hailing verticals while keeping eye on competition.
- Analyze data on a daily basis to better understand ride performance and take corrective actions where necessary.
- Improve ride market share from 54-61% - mainly gaining shares from other competitors.
- Prepare monthly and quarterly budgets for the country office and ensure spend is optimized.
- Launched 3 wheelers, taxi and bolt send categories as new verticals while generating EUR400k incremental Gross Merchandise Value YoY.
- Continuously maintain Net Rate between 4-5% by reducing spend across all verticals.
- Manage strategic partnerships with key stakeholders such as DVLA, Data Protection Agency and Road Safety Commission.
- Lead EoY business strategy sessions - use periods to make assumptions and forecast for the coming year.
Operations Manager (Promoted)
LindaDor Ltd
Koforidua
01.2020 - 10.2022
- Evaluated operations data to determine effectiveness of sales campaigns.
- Managed day-to-day operations of the branch.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top performers to attract and retain top-quality personnel.
- Reduced sales operations cost by 22% resulting in revenue optimization by 43%.
- Prepared weekly cost analysis report on operations to determine business success.
- Sourced vendors and managed vendor relations.
- Led business strategy and innovation initiatives across verticals.
- Increased revenue by 25% by cross-selling complementary items.
- Analyzed operational performance to identify pain points and provide actionable solutions to management.
Asst. Operations Manager
LindaDor Ltd
01.2019 - 01.2020
- Evaluate operations data to determine effectiveness of sales campaigns.
- Manage day-to-day operations of the branch.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top performers to attract and retain top-quality personnel.
- Reduced sales operations cost by 22% resulting in revenue optimization by 43%.
- Prepared weekly cost analysis report on operations to determine business success.
- Source vendors and manage vendor relations.
- Lead branch strategic meetings and propose business interventions.
- Increased revenue by 25% by cross-selling complementary items.
Facility Operations Coordinator
PEG Solar Africa
Accra
12.2016 - 11.2018
- Collaborated with multiple departments to maximize workflow and efficiency.
- Scheduled and planned local and international field tour for investors.
- Planned CEO’s international travels and visa applications.
- Managed company fleet and successfully recorded zero (0) incident of accident.
- Successfully tracked the company fleet using Nsoroma GPS, prepared weekly reports on vehicles and issued fuel coupons.
- Established and implemented new procedures for standard maintenance scheduling.
- Safely and efficiently finished repairs while supporting team members with tasks.
- Procured vendor pricing from multiple suppliers to ensure consistent cost-saving purchases.
- Successfully negotiated and implemented a staff bussing system for staff and management.
Teaching Assistant
UDS
Wa, Upper West
08.2014 - 08.2016
- Conducted research and managed department article publications.
- Acted as student tutor and peer guide.
- Lead data collection and analyses.
Education
Bachelor of Arts - Integrated Management Studies
University For Development Studies
Wa, Upper West Region07-2015
Business Operations
CIAMC
Accra, Ghana01.2020
Skills
- Operations Management
- Performance Monitoring
- Strong analytical skills
- Resource Planning
- Forecasting
- Budgeting/P&L Control
- Revenue Optimization
- Good Customer Relations
- Operations management
- Project management
- Business planning
- Business development
Timeline
Business Head
Mohinani Group & Leapfrog Technologies
12.2024 - Current
Operations Manager
Bolt Holdings OU - Ghana Office
12.2022 - 11.2024
Operations Manager (Promoted)
LindaDor Ltd
01.2020 - 10.2022
Asst. Operations Manager
LindaDor Ltd
01.2019 - 01.2020
Facility Operations Coordinator
PEG Solar Africa
12.2016 - 11.2018
Teaching Assistant
UDS
08.2014 - 08.2016
Business Operations
CIAMC
Bachelor of Arts - Integrated Management Studies
University For Development Studies
Professional Affiliation
Association of Chartered Administrators and Management Consultants - Ghana, Member