ROBERT OCLOO
Ho
Summary
Dynamic IT professional with hands-on experience, excelling in technical troubleshooting and network configuration. Proven ability to enhance operational efficiency through effective problem-solving and leadership. Adept at implementing best practices and maintaining compliance, ensuring seamless service delivery and optimal network performance.
Overview
3
3
years of professional experience
Work History
Graduate Intern
NATIONAL COMMUNICATIONS AUTHORITY
11.2022 - 09.2023
- Monitoring of Quality of Services of Telcos.
- Basic Hardware Replacement and Fixing.
- Provided training on regulations and requirements to advisers and other business stakeholders to meet compliance measures.
- Helped create, implement and adopt best practices on internal policies, processes and procedures.
- Gauged business risk and evaluated compliance violations, reporting findings to senior management.
- Recorded allocated new files on to compliance spreadsheet, updating daily progress and any outstanding issues.
- Troubleshoot problems and diagnosed system faults.
Intern
TEMA GENERAL HOSPITAL
Tema
07.2021 - 09.2021
- Maintained up-to-date licenses and certifications for dependable software and systems compliance.
- Delivered clear, thorough IT services support to technical and non-technical staff for smooth company operations.
- Responded to customer concerns quickly and effectively, minimizing service disruptions.
- Executed system upgrades with patches, service packs and new configurations to meet technical requirements.
- Diagnosed hardware and software faults quickly and effectively for optimal network operations.
- Maintained network infrastructure, suggesting improvements, upgrades and network monitoring tools to support performance.
- Installed and configured components for hardware and software from HP and Cisco.
Intern
HO TEACHING HOSPITAL
Ho
07.2020 - 08.2020
- Developed and implemented extensive LAN designs to connect up to users on network.
- Diagnosed and resolved complex network problems.
- Diagnosed and resolved issues with software, hardware and IT systems issues.
- Managed the deployment, configuring laptops and migrating user data.
- Kept updated with the latest software, hardware and IT technologies to stay professional and an expert within the industry.
Education
Some College (No Degree) - CYBER SECURITY
INTERNATIONAL INFORMATION SECURITY CERTIFICATION CONSORTIUM (ISC)²
Accra, Ghana07-2023
B.Sc. - COMPUTER SCIENCE
UNIVERSITY OF CAPE COAST (UCC)
Cape Coast, Ghana07-2022
NETWORKING - Computer Networking
CISCO NETWORKING ACADEMY
Accra, Ghana01.2021
WASSCE - General Science
KETA SENIOR HIGH TECHNICAL SCHOOL
Keta, Ghana06-2017
Skills
- Microsoft Office Suite
- Technical troubleshooting
- Network configuration
- Web development (HTML and CSS)
- Graphic design
- Video production
- Multitasking ability
- Leadership skills
Seminars Workshops Conferences Attended
- MTN Media and Stakeholders Forum, 08/01/23
- Boot Camp by National Communications Authority, 12/01/22
- Creating A Career Path in Cybersecurity organized by Innovare, 09/16/21
- Organizing Member, Start Conference, 09/01/19
Contacts
- +233 (0) 54 870 6088
- +233 (0) 20 600 1990
References
- Dr Agbeshi D.J Kulevome, Ho Teaching Hospital, +233(0) 23 516 8610
- Prince Kotoko, National Communications Authority (Regulatory Administrator), +233(0) 20 817 2107
- Mr David Dartey, National Communications Authority (Ho Zonal Manager), +233(0) 24 447 9973
Languages
- English
- Ewe
Leadership Experience
I was the leader of all the national services personnel in my organization and I have had a couple of leadership roles in the ministry where I fellowship, which developed in me a great deal of leadership prowess. I’m also a great believer in leadership without titles which makes me proactive and innovative wherever I find myself.
Activities
- Photography
- Watching Sci fiction Movies
- Playing Video Games
- Dancing and Singing
- Peer tutoring
- Mentoring
Timeline
Graduate Intern
NATIONAL COMMUNICATIONS AUTHORITY
11.2022 - 09.2023
Intern
TEMA GENERAL HOSPITAL
07.2021 - 09.2021
Intern
HO TEACHING HOSPITAL
07.2020 - 08.2020
Some College (No Degree) - CYBER SECURITY
INTERNATIONAL INFORMATION SECURITY CERTIFICATION CONSORTIUM (ISC)²
B.Sc. - COMPUTER SCIENCE
UNIVERSITY OF CAPE COAST (UCC)
NETWORKING - Computer Networking
CISCO NETWORKING ACADEMY
WASSCE - General Science
KETA SENIOR HIGH TECHNICAL SCHOOL
Similar Profiles
Edward Kobina SutherlandEdward Kobina Sutherland
Deputy Manager, Engineering at National Communications AuthorityDeputy Manager, Engineering at National Communications Authority
Mohammed Faisal IddrisuMohammed Faisal Iddrisu
Permanent staff at National Communications AuthorityPermanent staff at National Communications Authority
MAUD CHARLEN ASIEDU-AMPEMMAUD CHARLEN ASIEDU-AMPEM
Compliance Licensing Assistant Manager at National Communications AuthorityCompliance Licensing Assistant Manager at National Communications Authority
Samuel Mawuli DayiSamuel Mawuli Dayi
Regional Registration Officer at National Identification AuthorityRegional Registration Officer at National Identification Authority
Kriss Kwabena BoampongKriss Kwabena Boampong
Nursing Officer/ Shift In-charge at Ho Teaching HospitalNursing Officer/ Shift In-charge at Ho Teaching Hospital