Robert Obeng
Shama
Summary
Proven Sales Officer at Mr Matthew, adept in sales planning and effective negotiation, I significantly enhanced client satisfaction and loyalty. By targeting high-potential leads and developing strategic sales plans, I played a key role in surpassing revenue targets. My ability to forge strong relationships and analyze competitors has been instrumental in driving market share growth.
Overview
2
2
years of professional experience
Work History
Sales Officer
Mr Matthew
07.2020 - 07.2022
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Prepared sales reports with informative graphs and charts to outline key data.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Negotiated contracts successfully, securing profitable deals for the company.
- Identified and qualified new distributors to increase market share in key territories.
Education
WAECSS - Business
Adiembra Senior High School
Sekondi 05.2013
Skills
- Sales Planning
- Performance Tracking
- Effective negotiation
- Sales Presentations
- Sales Reporting
- Competitor Analysis
- Profile and revenue-generating strategies
- Promotional sales events
- Social selling
Languages
English
Upper intermediate (B2)
Timeline
Sales Officer
Mr Matthew
07.2020 - 07.2022
WAECSS - Business
Adiembra Senior High School
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