ROBERT AMPONSAH

⮚ Provided learner experience support to various stakeholders by activating solutions to assist in the resolution of queries, delivering on the people promise.

⮚Supported campaign implementation by researching and preparing content for the development of presentations and collateral materials, assisting with creating awareness and visibility of internal offerings/people solutions.

⮚Collaborated with other learning partners to identify the usage statistics related to learning solutions, enabling the L&D team to develop ways of increasing uptake and usage of learning solutions.

⮚Provided data insights for both the business and the learning community, whilst supporting end-to-end adoption of in country learning systems.

⮚ Prepared monthly reports, highlighting areas of concern and risk, to all relevant stakeholders.

⮚Coordinated all virtual learning Programmes.

⮚Administered evaluation Forms to training participants to gather insights and feedback on all training delivery.

⮚Maintained confidentiality in handling sensitive information while performing administrative tasks.

⮚Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

⮚Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

⮚Expedited document processing with accurate data entry and timely filing.

⮚Expedited document processing with accurate data entry and timely filing.

⮚ Prepared account turnovers to analyze risk for credit facilities.

⮚ Required to analyze client’s financial statements using accounting ratios for credit facilities.

⮚ Prepared daily sales figures report for Tema industrial area branch team.

⮚ Required to resolve customer’s queries.

⮚ Assigned to assist in any other administrative duties.