Summary
Overview
Work History
Education
Skills
References
Timeline
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Robert Akakpo

Tema

Summary

Dynamic IT Manager with a proven track record at MJW LLC, enhancing operations through the strategic implementation of technology and security protocols. Excelled in team collaboration and IT risk management, achieving significant improvements in system performance. Skilled in both technical support and fostering team development, adept at driving innovation and efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work History

IT Manager

MJW LLC
Mirdif
05.2024 - 10.2024
  • Provided technical support to end users on a variety of issues.
  • Conducted research to identify new technologies that could improve operations.
  • Evaluated emerging trends in information technology to recommend upgrades or improvements.
  • Oversaw the development of databases, websites, intranets, extranets, and mobile applications.
  • Established security protocols to protect data from unauthorized access or modification.
  • Monitored system performance and identified areas for improvement.
  • Developed and implemented IT policies and procedures to ensure compliance with industry standards.
  • Managed the installation, configuration, maintenance, and troubleshooting of network systems.

Teacher

Optimum Senior High School
Accra
02.2022 - 03.2024
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Incorporated instructional best practices such as differentiated instruction into lesson plans.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.

Teacher

Sprout Kids Academy
Prampram
05.2020 - 11.2021
  • Developed and implemented lesson plans based on curriculum objectives.
  • Evaluated student knowledge using tests and quizzes,
  • Provided individualized instruction to meet the needs of all students.

Education

High School Diploma -

Bishop Herman College
Kpando, Volta
07-2019

Skills

  • Team Collaboration
  • Risk mitigation planning
  • Technical support scheduling
  • Information confidentiality
  • Virtualization
  • Local access network planning
  • IT resource use
  • Team Development
  • IT risk management
  • Information Security
  • Application support
  • IT service management

References

References available upon request.

Timeline

IT Manager

MJW LLC
05.2024 - 10.2024

Teacher

Optimum Senior High School
02.2022 - 03.2024

Teacher

Sprout Kids Academy
05.2020 - 11.2021

High School Diploma -

Bishop Herman College

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Robert Akakpo