Rita Selasi Adator
Accra
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably at Confetti Gift Shop. Skilled in inventory management and customer service, demonstrating reliability and strong interpersonal communication. Excelled in fostering teamwork and achieving sales goals, leveraging creative thinking and adaptability to drive results. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Confetti Gift Shop
05.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Wrapped, boxed and weighed bakery department products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Personal Assistant
Liana Klodin
09.2022 - 04.2023
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Accomplished project deadlines by assisting with task completion whenever required.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided emotional support and companionship to clients.
Retail Sales Associate Cashier
Bodybasics Health and Beauty Center
03.2019 - 09.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Dabokpa Technically Vocational Institute
Tamale, Ghana05.2016
Skills
Customer Service
Problem-Solving
Teamwork and Collaboration
Reliability and punctuality
Product Knowledge
Interpersonal and written communication
Brand representation
Strong Communication and Interpersonal Skills
Excellent Written and Verbal Communication
Inventory and Stocking
Creative Thinking
Adaptable and Flexible
Retail Sales
Languages
English
Advanced (C1)
Timeline
Retail Sales Associate
Confetti Gift Shop
05.2023 - Current
Personal Assistant
Liana Klodin
09.2022 - 04.2023
Retail Sales Associate Cashier
Bodybasics Health and Beauty Center
03.2019 - 09.2022
High School Diploma -
Dabokpa Technically Vocational Institute
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