Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
References
Timeline
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Rita EhuraMah Quainoo

Accra

Summary

Human Resources professional with strong focus on team collaboration and achieving results. Skilled in talent acquisition, employee relations, and conflict resolution. Reliable and adaptable to changing needs, ensuring effective HR management. Recognized for fostering positive work environment and driving organizational success.

Overview

13
13
years of professional experience

Work History

Human Resources Supervisor

CONTRACTA COSTRUZIONI ITALIA
07.2022 - 01.2025
  • Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details.
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Leveraged internal HR databases to organize and maintain personnel records, enter employee data, and update previous data.
  • Liaised between management and employees by relaying work information, adjustments, and grievances.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Suggested promotions and wage increase according to employee performance.
  • Handled employee discipline and termination to address policy infractions.
  • Built and developed lasting relationships with employees, peers, upper management, and outside vendors.
  • Aligned HR policies with federal and local regulations.
  • Managed compensation, insurance, and vacation days within employee benefits programs.
  • Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
  • Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.

HR Assistant

CONTRACTA COSTRUZIONI ITALIA
01.2018 - 06.2022
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Prepared and posted job openings to appropriate job sites.
  • Created, organized, and maintained employee personnel files to keep sensitive data secure.
  • Assisted with planning, organizing, and coordinating company events.
  • Collation of overtime worked for monthly payroll processes.
  • Prepared internal payroll and reconciled with the payroll advice received from the outsourced to eliminate errors.
  • Acted as company secretary during union meetings between the union and management
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Account Officer

RJD CONSULTING & LOGISTICS LTD
06.2012 - 01.2018
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Enabled company growth by devising and executing multiple strategic improvements.
  • Updated Customer ledgers, SSNIT, PAYE and VAT documentation for recordkeeping and compliance purposes.
  • Oversaw all Accounts and Admin Departments operations for company.
  • Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
  • Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.

Account Clerk National

Presbyterian University College
01.2012 - 08.2012
  • Received and recorded cash, checks and transfers.
  • Performed bookkeeping and bank reconciliation
  • Reduced invoice errors with meticulous data entry and thorough verification procedures.
  • Reconciled computer reports with manually maintained ledgers
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Maintained compliance with all established guidelines and legal requirements.

Education

EXECUTIVE CERTIFICATE IN STRATEGIC HR MANAGEMENT - Human Resources Management

HR CERTIFICATE CENTRE
02-2024

CERTIFICATE IN LABOUR LAW APPLICATION - Human Resources Training

HR CERTIFICATION CENTRE
12-2023

BBA - Accounting

Valley View University
07.2021

HND - Accounting

Ho Polytechnic
05.2011

High School Diploma -

Ebenezer Secondary School
06.2007

Skills

  • Tally Software
  • Personnel File Management
  • Staffing and Recruitment
  • Payroll Administration and Coordination
  • Policy Management
  • Human Resource Management

Accomplishments

  • Received a promotion to the next grade after successful completion of three months probation as an Assistant.
  • Awarded the best employee in 2019.
  • Supervised team of five staff members.

Skills

  • Employee Relations
  • Benefits Administration
  • Bookkeeping and documentation
  • Compensation and benefits

References

References available upon request.

Timeline

Human Resources Supervisor

CONTRACTA COSTRUZIONI ITALIA
07.2022 - 01.2025

HR Assistant

CONTRACTA COSTRUZIONI ITALIA
01.2018 - 06.2022

Account Officer

RJD CONSULTING & LOGISTICS LTD
06.2012 - 01.2018

Account Clerk National

Presbyterian University College
01.2012 - 08.2012

CERTIFICATE IN LABOUR LAW APPLICATION - Human Resources Training

HR CERTIFICATION CENTRE

BBA - Accounting

Valley View University

HND - Accounting

Ho Polytechnic

High School Diploma -

Ebenezer Secondary School

EXECUTIVE CERTIFICATE IN STRATEGIC HR MANAGEMENT - Human Resources Management

HR CERTIFICATE CENTRE

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Rita EhuraMah Quainoo