Rishi Bhattacharya
Kolkata
Summary
Results-oriented General Manager specializing in supply chain logistics, with a track record at Betonsa Ghana Ltd. and Itsalat International Ltd. Drove operational improvements and fostered team development. Demonstrated proficiency in vendor management and budget control, applying strategic problem-solving to optimize efficiency and elevate customer satisfaction. Managed fleet operations, quality assurance, and procurement activities.
Overview
23
23
years of professional experience
Work History
General Manager (Operation)
Betonsa Ghana Ltd
Accra
02.2025 - Current
- Manage Daily production operation of ready-mix concrete.
- Manage the total 50 fleet operations.
- Team building and search talented members to join the company and motivate to work proficiently.
- Procurement production materials.
- Diesel purchase and usage control.
- Accra and Tema daily production staff operations, team building and problem solving.
- Coordinating safety to ensure all safety features work properly.
- Coordinating HR on staff management.
- Coordinating quality control to ensure production according customer specification and satisfaction.
- Visit customer sight to ensure supply management and fleet operations work smoothly.
- Company assets revaluation and oversight.
- Company legal activity operations and ensure all parameters are well covered.
Business Manager
Sathi Export Pvt. Ltd
Kolkata
06.2024 - 01.2025
- Executed process improvement projects, resulting in increased operational effectiveness.
- Spearheaded cross-functional team collaboration to enhance operational efficiency.
- Evaluated supplier performance by price, quality and on-time delivery.
- Established clear expectations and objectives for team members and helped each achieve goals.
Head of Logistics and Operations
Itsalat International Ghana. Ltd.
Accra
10.2011 - 04.2024
- Developing and implementing comprehensive logistics and distribution strategies tailored to the Ghana, Ivory Coast, Mauritius, Zambia & Dubai market to meet business objectives and market demand.
- Overseeing the entire supply chain, from sourcing mobile phones from manufacturers to distribution to retailers and end-users.
- Managing inventory levels to prevent stockouts and overstock situations, optimizing stock turnover to ensure product availability while minimizing holding costs.
- Collaborating with sales and marketing teams to accurately forecast demand for various mobile phone models and adjust procurement and distribution plans accordingly.
- Supervising warehouse operations, including inventory storage, order picking, packing, and dispatch to ensure efficiency and accuracy.
- Identifying opportunities to expand distribution channels and networks, including retail partnerships, to reach a wider customer base.
- Selecting and managing third-party logistics (3PL) providers to meet service level agreements.
- Implementing and leveraging logistics and supply chain management technologies, such as Warehouse Management Systems (WMS) and real-time tracking solutions, for process optimization and visibility.
- Establishing and track key performance indicators (KPIs) to measure the efficiency and effectiveness of logistics and distribution operations.
- Maintaining relationships with local stakeholders, government authorities, and industry associations to facilitate smooth operations and stay informed about regulatory changes.
- Building relationships with clearing agent, customs, national revenue authority, national communication authority for stock audits and smooth clearing process and control clearing budget.
- Handling the Freezone operations along with audits and stock movement.
- Rendered support to warehouse manager for managing the stock in 15 various location branches and conducted stock supply.
- Performed stock ageing analysis and branches PSI report review and administering company claims, promotions, marketing materials for bundles.
- Controlled 25 retail chains along with 65 team members for internal stock operation for huge items with different descriptions of product.
- Successfully managed car drivers, logbook, fuel usage and car maintenance for 35 vans, and punctual supply for customer satisfaction.
Manager Logistics & Sales backend
Electro Point Pvt. Ltd.
Barrackpore
01.2005 - 07.2011
- Managed logistics operations & successfully coordinated with warehouse & suppliers.
- Performed after sales operations, market audit, customer meet and ensured best service and cooperation.
- Spearheaded a 105-member team to control cost effective operations.
- Recognized for growing business & spreading the client base to give wealth business support to sales.
- Played a critical role in ensuring the availability, quality, and timely delivery.
- Identified and mitigated operational risks, including supply chain disruptions, transportation issues, and security concerns.
- Developed and managed budgets for logistics and distribution operations, worked to reduce costs where possible while maintaining quality.
Unit Manager
HSBC Bank
Kolkata
04.2003 - 12.2004
- Credit Cards and loan sales.
Trainee Sales Executive
Standard Chartered Bank
Kolkata
01.2002 - 03.2003
- Credit card sales.
Education
Bachelor of Commerce - Business Management
Calcutta University
Kolkata, West Bengal, India04-2002
Skills
- Effective leadership
- Vendor engagement
- Supply chain logistics
- Financial oversight
- Fleet management
- Policy development
- Operations management
- Reliability
- International logistics
- Warehouse management
- Results orientation
- Problem solving
- Analytical skills
- Inventory management
- Technology integration
- Procurement and production
- Free zone operations
- Customs and freight operations
- Fuel operations
- Quality control
- Safety compliance
- Process improvement
- Supplier evaluation
- Customer relationship management
- Risk assessment
- Budget management
- Cross-cultural communication
- Distribution management
- Multitasking skills
- Business development
- ERP software proficiency
- Staff development
Personal Information
Date of Birth: 04/19/80
Timeline
General Manager (Operation)
Betonsa Ghana Ltd
02.2025 - Current
Business Manager
Sathi Export Pvt. Ltd
06.2024 - 01.2025
Head of Logistics and Operations
Itsalat International Ghana. Ltd.
10.2011 - 04.2024
Manager Logistics & Sales backend
Electro Point Pvt. Ltd.
01.2005 - 07.2011
Unit Manager
HSBC Bank
04.2003 - 12.2004
Trainee Sales Executive
Standard Chartered Bank
01.2002 - 03.2003
Bachelor of Commerce - Business Management
Calcutta University
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