Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Websites
Timeline
Generic
RICHMOND JUNIOR AMOAH

RICHMOND JUNIOR AMOAH

KUMASI,GHANA

Summary

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Network Administrator

Ghana Armed Forces
Accra
07.2022 - Current
  • Supported troubleshooting efforts for hardware and software problems.
  • Helped maintain accurate documentation of network configurations and changes.
  • Assisted in monitoring network performance and connectivity issues.
  • Participated in routine backups and data recovery processes.
  • Collaborated with team members to ensure network security protocols are followed.
  • Observed daily operations to understand best practices in network management.
  • Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
  • Installed and supported hardware and software for desktops, servers, and printers.
  • Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
  • Conducted routine maintenance tasks such as patching cables, replacing defective components or reconfiguring equipment.

Admissions Officer

Express Edu. Group
KUMASI
11.2020 - 06.2022
  • Evaluated student applications and assessed eligibility for admission programs.
  • Coordinated campus visits and provided information to prospective students and families.
  • Conducted interviews to gather insights on applicants' qualifications and goals.
  • Maintained accurate records of admissions data in the university's management system.
  • Collaborated with academic departments to align recruitment strategies with program needs.
  • Organized open house events to engage potential students and showcase campus resources.
  • Advised applicants on admission policies, procedures, and required documentation.
  • Participated in one-on-one meetings with prospective students to discuss admissions process.
  • Resolved problems that arose during the admissions process in a professional manner.
  • Developed relationships with high schools, community organizations, and other sources of potential applicants.
  • Worked closely with all members of admissions staff to optimize application review process.
  • Responded promptly to inquiries from prospective students via email or telephone calls.
  • Managed incoming applications through tracking system ensuring timely responses were made.

Sales Officer

Mi Life Insurance Company
KUMASI
07.2018 - 09.2019
  • Managed customer inquiries about insurance products and services.
  • Assisted clients in completing insurance applications accurately.
  • Explained policy features and benefits to potential customers.
  • Collaborated with underwriters to assess risk and coverage options.
  • Conducted market research to identify new sales opportunities.
  • Developed relationships with clients to enhance customer satisfaction.
  • Built relationships with key clients through regular contact.
  • Maintained accurate records of all sales activities and results.
  • Identified customer needs and developed customized solutions.
  • Generated leads through networking, cold calls, and email campaigns.
  • Implemented promotional campaigns to boost sales volume.

Education

Diploma - Security And Network Management

Jackson Institute of Technology University College
09-2025

Diploma - Information And Communication Technology

Ghana Military Academy
Techie, Accra
09-2024

Diploma - Airline Ticketing And Reservation

Crystal Galaxy University College
11-2020

Wassce Certificate - General Arts

St. Anthony Senior High School
Nkawkaw
05-2018

Skills

  • Network troubleshooting
  • Information security
  • Data recovery
  • Technical support
  • Customer service
  • Software installation
  • Documentation management
  • Team collaboration
  • Admissions evaluation
  • Sales strategies

Accomplishments

Overall, the best recruitment agent in Kumasi for 2025/2026 is from Algoma University, Brampton, Canada

Won a Progressive Award in 2025 from Airbore Company Ltd, Shanghai, China

Won the overall Best Student in Computer Studies at Crystal Galaxy University College in 2020

I was nominated for Best Aviation Student of the Year by the Ghana Tertiary Award, UMB, in 2019

Certification

  • I have a diploma in security and network management
  • I have a diploma in ICT
  • I have a diploma in airline ticketing, reservation, and passenger handling
  • I have a certificate in graphic design from the University of Colorado, USA

Languages

Afrikaans
First Language
English
Proficient (C2)
C2

Timeline

Network Administrator

Ghana Armed Forces
07.2022 - Current

Admissions Officer

Express Edu. Group
11.2020 - 06.2022

Sales Officer

Mi Life Insurance Company
07.2018 - 09.2019

Diploma - Security And Network Management

Jackson Institute of Technology University College

Diploma - Information And Communication Technology

Ghana Military Academy

Diploma - Airline Ticketing And Reservation

Crystal Galaxy University College

Wassce Certificate - General Arts

St. Anthony Senior High School
RICHMOND JUNIOR AMOAH