RICHMOND JUNIOR AMOAH
KUMASI,GHANA
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Administrator
Ghana Armed Forces
Accra
07.2022 - Current
- Supported troubleshooting efforts for hardware and software problems.
- Helped maintain accurate documentation of network configurations and changes.
- Assisted in monitoring network performance and connectivity issues.
- Participated in routine backups and data recovery processes.
- Collaborated with team members to ensure network security protocols are followed.
- Observed daily operations to understand best practices in network management.
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
- Installed and supported hardware and software for desktops, servers, and printers.
- Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
- Conducted routine maintenance tasks such as patching cables, replacing defective components or reconfiguring equipment.
Admissions Officer
Express Edu. Group
KUMASI
11.2020 - 06.2022
- Evaluated student applications and assessed eligibility for admission programs.
- Coordinated campus visits and provided information to prospective students and families.
- Conducted interviews to gather insights on applicants' qualifications and goals.
- Maintained accurate records of admissions data in the university's management system.
- Collaborated with academic departments to align recruitment strategies with program needs.
- Organized open house events to engage potential students and showcase campus resources.
- Advised applicants on admission policies, procedures, and required documentation.
- Participated in one-on-one meetings with prospective students to discuss admissions process.
- Resolved problems that arose during the admissions process in a professional manner.
- Developed relationships with high schools, community organizations, and other sources of potential applicants.
- Worked closely with all members of admissions staff to optimize application review process.
- Responded promptly to inquiries from prospective students via email or telephone calls.
- Managed incoming applications through tracking system ensuring timely responses were made.
Sales Officer
Mi Life Insurance Company
KUMASI
07.2018 - 09.2019
- Managed customer inquiries about insurance products and services.
- Assisted clients in completing insurance applications accurately.
- Explained policy features and benefits to potential customers.
- Collaborated with underwriters to assess risk and coverage options.
- Conducted market research to identify new sales opportunities.
- Developed relationships with clients to enhance customer satisfaction.
- Built relationships with key clients through regular contact.
- Maintained accurate records of all sales activities and results.
- Identified customer needs and developed customized solutions.
- Generated leads through networking, cold calls, and email campaigns.
- Implemented promotional campaigns to boost sales volume.
Education
Diploma - Security And Network Management
Jackson Institute of Technology University College
09-2025
Diploma - Information And Communication Technology
Ghana Military Academy
Techie, Accra09-2024
Diploma - Airline Ticketing And Reservation
Crystal Galaxy University College
11-2020
Wassce Certificate - General Arts
St. Anthony Senior High School
Nkawkaw05-2018
Skills
- Network troubleshooting
- Information security
- Data recovery
- Technical support
- Customer service
- Software installation
- Documentation management
- Team collaboration
- Admissions evaluation
- Sales strategies
Accomplishments
Overall, the best recruitment agent in Kumasi for 2025/2026 is from Algoma University, Brampton, Canada
Won a Progressive Award in 2025 from Airbore Company Ltd, Shanghai, China
Won the overall Best Student in Computer Studies at Crystal Galaxy University College in 2020
I was nominated for Best Aviation Student of the Year by the Ghana Tertiary Award, UMB, in 2019
Certification
- I have a diploma in security and network management
- I have a diploma in ICT
- I have a diploma in airline ticketing, reservation, and passenger handling
- I have a certificate in graphic design from the University of Colorado, USA
Languages
Afrikaans
First Language
English
Proficient (C2)
C2
Timeline
Network Administrator
Ghana Armed Forces
07.2022 - Current
Admissions Officer
Express Edu. Group
11.2020 - 06.2022
Sales Officer
Mi Life Insurance Company
07.2018 - 09.2019
Diploma - Security And Network Management
Jackson Institute of Technology University College
Diploma - Information And Communication Technology
Ghana Military Academy
Diploma - Airline Ticketing And Reservation
Crystal Galaxy University College
Wassce Certificate - General Arts
St. Anthony Senior High School