Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Richmond Otumfuo

Accra

Summary

Dedicated and detail-oriented Executive Assistant, Website developer, Business Developer with 6+ years of experience providing comprehensive administrative support to C-level executives. Proven ability to manage complex calendars, coordinate travel arrangements, and streamline office operations. Adept at handling confidential information with discretion and maintaining a high level of professionalism. Strong organizational and communication skills contribute to the efficient functioning of executive offices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Project Supervisor & Manager

VITAMIC TROPICAL FOODS LTD
Accra
01.2023 - Current
  • Coordinating and Field Management.
  • Providing critical solutions to field tasks and operations.
  • Organizing meetings.
  • Assist with administrative tasks.
  • Representing the company board.
  • Developed project plans and managed resources to ensure projects were completed on time and within budget.
  • Ensured all project activities adhered to quality standards, safety regulations, and applicable laws.

Event Planner & Manager

KELY'S DECOR
Accra
09.2020 - 09.2024
  • Developed detailed event plans and timelines to ensure successful execution of events.
  • Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
  • Conducted onsite inspections prior to events to identify any potential issues or risks.
  • Monitored guest satisfaction levels throughout the duration of an event.

Personal Assistant

Ghana Tourism Ambassador
Accra
01.2023 - 07.2024
  • Meeting planning
  • Projecting Overseeing
  • Administrative works
  • Graphics Designing
  • Social Media Management

Customer Service Executive & IT Manager

INOCON GHANA LIMITED
12.2020 - 07.2024
  • Client Relationship Management and Issue Resolution
  • Strategic IT Planning Aligned with Business Goals
  • Effective Client Communication and Team Leadership
  • Data Analysis, Reporting, and Project Management for Process Improvement

Shipping Supervisor

Ocean Nile Limited
Accra
01.2019 - 12.2019
  • Oversee shipping and freight activities, supervise staff, and ensure timely and accurate deliveries
  • Implement logistics strategies, optimize transportation routes, and monitor inventory levels
  • Manage contracts with carriers, maintain relationships, and track freight performance
  • Adhere to company policies, safety regulations, and legal requirements for shipping and freight operations

Education

Digital Marketing -

Google, The Open University Europe
12.2023

Human Resource Management -

International Business Management Institute
Berlin
12.2021

Port and Shipping Management -

Regional Maritime University
Accra, Ghana
12.2020

Skills

  • Software Operations
  • Business Branding
  • Business development
  • Digital Marketing
  • Website Development
  • Graphics Designing
  • Video Editing
  • Supply Chain Management
  • Procurement
  • Customer service
  • Computer literacy
  • Communication skills
  • Restaurant experience
  • Time management
  • Guest services
  • Microsoft word
  • Microsoft excel
  • Documentation review
  • Leadership
  • Food service
  • Staff Management
  • Project Planning

Certification

Certified Google Digital Marketer

Languages

English

Timeline

Project Supervisor & Manager

VITAMIC TROPICAL FOODS LTD
01.2023 - Current

Personal Assistant

Ghana Tourism Ambassador
01.2023 - 07.2024

Customer Service Executive & IT Manager

INOCON GHANA LIMITED
12.2020 - 07.2024

Event Planner & Manager

KELY'S DECOR
09.2020 - 09.2024

Shipping Supervisor

Ocean Nile Limited
01.2019 - 12.2019
Certified Google Digital Marketer

Digital Marketing -

Google, The Open University Europe

Human Resource Management -

International Business Management Institute

Port and Shipping Management -

Regional Maritime University
Richmond Otumfuo