RICHMOND OSEI
Koforidua
Summary
Dedicated and hardworking candidate with over 5 years of professional experience. Recognized for reliability, adaptability, and a strong work ethic in diverse work environments. Skilled at collaborating with teams, solving problems effectively, and maintaining focus under pressure. Committed to delivering quality results, meeting deadlines, and contributing positively to organizational goals.
Overview
5
5
years of professional experience
Work History
Hardworking
Kiza View Hotel
07.2020 - Current
- Staff supervision and performance monitoring to maintain high service standards
- Staff training, mentoring, and development to build high-performing teams
- Service design and implementation of effective operational procedures
- Inventory management and cost control to minimize waste and maximize efficiency
- Strict adherence to health, safety, and sanitation regulations
- Client negotiation for catering services and facility usage arrangements
- Conflict resolution and complaint management to maintain customer satisfaction and loyalty
- Budgeting, financial oversight, and revenue growth strategies
- Strong communication and leadership skills for cross-functional collaboration
- Problem-solving and decision-making in fast-paced hospitality environments
Education
West African Senior High School Certificate SHS -
Berekum Presbyterian SHS,
Berekum - Ghana2018
Skills
- Communication and interpersonal skills
- Problem-solving abilities
- Adaptability and flexibility
- Leadership and staff training
- Customer service excellence
- Conflict resolution and Strong work ethic
- Inventory and stock management
- Health and safety compliance
- Upselling and sales techniques
Reference
Available on request
Declaration
I Richmond Osei, declare that all information given about me is accurate and true to the best of my knowledge
Timeline
Hardworking
Kiza View Hotel
07.2020 - Current
West African Senior High School Certificate SHS -
Berekum Presbyterian SHS,