Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management.
Overview
6
6
years of professional experience
Work History
Procurement and Logistics Officer
DELLAGIO HOTEL
WA
01.2023 - Current
Reduced lead times for delivery of goods by optimizing logistics operations and developing strong relationships with transportation providers.
Participated in the development of long-term strategies for maintaining a sustainable supply chain.
Managed relationships with transportation providers to secure competitive rates and reliable service for shipments.
Managed inventory levels to ensure optimal stock availability while minimizing holding costs.
Coordinated efforts between internal departments to improve communication throughout the entire procurement process.
Negotiated contracts with suppliers, achieving significant cost savings and favorable payment terms.
Ensured compliance with applicable laws and regulations governing procurement activities, reducing organizational risk exposure.
Hired and trained new employees, demonstrating best methods for serving clients and guests.
Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Established a positive work culture that promoted teamwork, collaboration, and employee morale.
Education
Master of Arts - Procurement And Supply Chain Management
SDD-UBIDS
WA, GHANA
11.2022
Bachelor of Arts - INTEGRATED DEVELOPMENT STUDIES
UNIVERSITY FOR DEVELOPMENT STUDIES (UDS)
WA, GHANA
07.2019
High School Diploma -
KADJEBI ASATO SENIOR HIGH SCHOOL
KADJEBI, GHANA
01.2009
Skills
Procurement Process Improvement
Supplier Relationship Management
Supply Chain Optimization
Warehouse Management
Good working knowledge of Microsoft office suites (Word, Excel, PowerPoint)
Proficiency in the use of computer, internet and social media platforms
Ability to quickly adapt to the use of other software and have good communication skills both written and oral
Materials Management
Strategic Sourcing
Timeline
Procurement and Logistics Officer
DELLAGIO HOTEL
01.2023 - Current
Hotel Manager
DELLAGIO HOTGEL
07.2018 - Current
Master of Arts - Procurement And Supply Chain Management
Procurement and Logistics Officer at Building Foundation for Development, BFDProcurement and Logistics Officer at Building Foundation for Development, BFD