Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions.
Overview
3
3
years of professional experience
Work History
Administrator
Medisite Services Ghana-Newmont Akyem Project
10.2023 - 09.2024
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Established organized filing system that streamlined document retrieval and reduced misplaced files.
Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Improved employee productivity with effective time management strategies for daily tasks.
Served as liaison between departments, fostering open communication channels that improved overall organizational function.
Reduced overhead costs through careful budget management and resource allocation.
Developed comprehensive filing system that significantly improved document retrieval times.
Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
Enhanced data security measures, conducted regular system backups to prevent data loss.
Intern-Project Assistant
Newmont Akyem Development Foundation
05.2022 - 07.2022
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Prepared project presentations and reports to assist senior staff.
Provided exceptional customer service by promptly addressing inquiries, ensuring high level of satisfaction among clientele.
Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Contributed to positive work environment by actively participating in team-building activities.
Conducted comprehensive market research to inform strategic planning.
Contributed to project success by diligently performing literature reviews.
Enhanced project visibility by maintaining up-to-date project status reports.
Participated in planning and execution of community outreach programs, strengthening community relations.
Intern-Administrator
Netcom Construction Company Limited
06.2021 - 09.2021
Supported financial forecasting by accurately processing expense reports.
Facilitated smoother communication channels by organizing regular team meetings.
Conducted comprehensive market research to inform strategic planning.
Helped streamline employees onboarding processes, leading to smoother employee's experience.
Generated reports detailing findings and recommendations.
Evaluated customer needs and feedback to drive service improvements.
Created and managed project plans, timelines and budgets.
Education
Bachelor of Science - Business Administration
University of Professional Studies Accra
Accra, Ghana
09.2023
West African Senior High School Certificate -
Prempeh College
Kumasi, Ghana
06.2019
Basic Education Certificate -
Bethel Preparatory School
Koforidua, Ghana
2016
Skills
Customer Service
Attention to Detail
Recordkeeping and File Management
Office Administration
MS Office
Data Confidentiality
Team Collaboration
Staff Management
Accomplishments
Collaborated with team of IT officers in the development of church media operations.
Achieved online church service streaming by introducing easy worship for streaming tasks.
References
Dr. Evelyn Agomor; Chief Medical Officer-Medisite Services Akyem Clinic, +233244335236; email: evelyn.agomor@newmont.com
Nicholas Kyei, Managing Director, Netcom Construction Company Limited, nkyei0789@gmail.com, 0243650547
Timeline
Administrator
Medisite Services Ghana-Newmont Akyem Project
10.2023 - 09.2024
Intern-Project Assistant
Newmont Akyem Development Foundation
05.2022 - 07.2022
Intern-Administrator
Netcom Construction Company Limited
06.2021 - 09.2021
Bachelor of Science - Business Administration
University of Professional Studies Accra
West African Senior High School Certificate -
Prempeh College
Basic Education Certificate -
Bethel Preparatory School
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