RICHARD OWEN ASARE
ACCRA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
TERRITORY RETAIL EXECUTIVE
CELLULANT GHANA LIMITED
ACCRA
06.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
SALES AND MARKETING EXECUTIVE
SAMIR ENGEERING GROUP LIMITED
ACCRA
09.2021 - 12.2021
- Developed and implemented successful sales strategies to maximize profits.
- Conducted market research to identify customer needs and preferences.
- Created promotional materials such as brochures, flyers, and advertisements.
- Established relationships with potential customers through cold calling and networking activities.
- Organized trade shows and exhibitions to promote products and services.
- Provided product demonstrations to prospective clients.
- Analyzed sales data to identify trends in customer purchases.
- Managed marketing campaigns across multiple channels including print, online, radio, television.
- Coordinated with internal teams such as production, finance, design. to ensure successful execution of projects.
- Maintained up-to-date records of customer interactions and transactions for future reference.
SALES AND MARKETING EXECUTIVE
SCL TECHNOLOGIES LIMITED
ACCRA
11.2009 - 12.2016
- Developed and implemented successful sales strategies to maximize profits.
- Conducted market research to identify customer needs and preferences.
- Established relationships with potential customers through cold calling and networking activities.
- Organized trade shows and exhibitions to promote products and services.
- Provided product demonstrations to prospective clients.
- Analyzed sales data to identify trends in customer purchases.
- Managed marketing campaigns across multiple channels including print, online, radio, television.
- Coordinated with internal teams such as production, finance, design. to ensure successful execution of projects.
- Maintained up-to-date records of customer interactions and transactions for future reference.
- Developed pricing models for new products or services based on market demand analysis.
- Generated leads through email campaigns targeting potential customers from existing databases.
- Participated in industry events such as conferences and seminars to build brand awareness among target audiences.
- Collaborated with creative team members on content creation related tasks such as copywriting or graphic design work.
- Implemented loyalty programs to encourage repeat business from existing customers.
LOGISTICS MANAGER
SCL TECHNOLOGIES LIMITED
ACCRA
07.2013 - 11.2016
- Developed and managed logistics strategies to improve the efficiency of operations.
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Drafted policies regarding storage, distribution, and transportation of products.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Ensured compliance with government regulations related to freight forwarding activities.
- Implemented cost-saving measures such as route optimization for shipments.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Identified areas of improvement in existing logistics systems using data analytics tools.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Provided guidance on best practices for warehousing operations based on industry standards.
- Collaborated with other departments to develop strategies that align with company objectives.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
Education
LOGISTICS AND TRANSPORT
GHANA INSTITUTE OF PUBLIC MANAGEMENT AND ADMINISTR
ACCRA, GHANA 08.2023 - Current
INTERNATIONAL OIL AND GAS
BARRYTRUM INTERNATIONAL GROUP
ACCRA, GHANA10.2013
High School Diploma -
NEW ACHIMOTA TECHNICAL INSTITUTE
ACCRA, GHANA08.2005
Skills
- Trend Monitoring
- Sales Records Analysis
- Product Development Collaboration
- Attention to Detail
- Inventory Control
- Customer Service
- Vendor Collaboration
- Supplier Communication
- Transportation Arrangements
- Customer Needs Identification
- Price Negotiations
- Sales Development
- Retail Management
- Staff Training
- Sales Forecasting
- Supply Chain Assistance
- Retail Management
- Staff Training
- Sales Forecasting
- Supply Chain Assistance
Languages
English
First Language
English
Intermediate (B1)
B1
GA
Upper Intermediate (B2)
B2
TWI
Elementary (A2)
A2
Affiliations
* Volunteered during the Ghana Voters Registration exercise as a Registration Officer and a Presiding Officer during the Ghana General election in 2020.
* Volunteered during the Ghana National Health Insurance registration.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
LOGISTICS AND TRANSPORT
GHANA INSTITUTE OF PUBLIC MANAGEMENT AND ADMINISTR
08.2023 - Current
TERRITORY RETAIL EXECUTIVE
CELLULANT GHANA LIMITED
06.2022 - Current
SALES AND MARKETING EXECUTIVE
SAMIR ENGEERING GROUP LIMITED
09.2021 - 12.2021
LOGISTICS MANAGER
SCL TECHNOLOGIES LIMITED
07.2013 - 11.2016
SALES AND MARKETING EXECUTIVE
SCL TECHNOLOGIES LIMITED
11.2009 - 12.2016
INTERNATIONAL OIL AND GAS
BARRYTRUM INTERNATIONAL GROUP
High School Diploma -
NEW ACHIMOTA TECHNICAL INSTITUTE
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