Richard Nana Owusu
Accra
Summary
Proven leader and efficient stock auditor at M4 Logistics, adept in warehouse operations and issue resolution. Excelled in streamlining inventory processes, enhancing team performance, and maintaining workplace safety. Skilled in Microsoft Excel, demonstrated by improving record-keeping accuracy. Achieved significant efficiency improvements, directly contributing to team success.
Overview
9
9
years of professional experience
Work History
Stock Auditor
M4 Logistics
Accra - Ghana
09.2024 - Current
- Collaborated with team members to complete comprehensive audits within strict deadlines.
- Streamlined inventory processes for increased efficiency and reduced errors.
- Review and analyze inventory paperwork, comparing it with actual stock or other records to discover any discrepancies.
- Utilized forklift to load, unload, transport and store goods.
- Monitoring and confirm inventory records to ensure the accuracy of the listed information.
Account Support Officer
M4 Logistics
Accra - Ghana
09.2023 - 06.2024
- Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
- Managed high call volumes while maintaining exceptional quality of service and professionalism at all times.
- Support to the finance department, such as filing documents, organizing financial records, and assisting with other administrative tasks as needed.
Team Leader
M4 Logistics
Accra - Ghana
02.2020 - 09.2023
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Sorter / Team Leader
3rd Party Logistics
Accra - Ghana
03.2016 - 02.2020
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Followed safety protocols while handling hazardous materials.
- Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
Education
General Art
S D A Senior High School (SHS)
Akyem Sekyere, Eastern- Ghana2013
Victory International School (JHS)
Accra- Ghana2009
Skills
- Stock control
- Issue Resolution
- Workplace Safety
- Warehouse Operations
- Microsoft Excel
Languages
English
Bilingual or Proficient (C2)
Twi
Bilingual or Proficient (C2)
Ga
Bilingual or Proficient (C2)
Timeline
Stock Auditor
M4 Logistics
09.2024 - Current
Account Support Officer
M4 Logistics
09.2023 - 06.2024
Team Leader
M4 Logistics
02.2020 - 09.2023
Sorter / Team Leader
3rd Party Logistics
03.2016 - 02.2020
General Art
S D A Senior High School (SHS)
Victory International School (JHS)