Richard Kwasi Adarkwah

• Insurerity Digital is an InsureTech startup
• We provide a Software-as-a-Service platform which serves as a digital backbone for Insurance Companies and Brokers to effectively manage the end-to-end processes of administering insurance services
• My roles include connecting with decision makers of the insurance industry, and the overall management of the company.

• Created organization's mission and vision statements for use by employees.
• Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
• Created and monitored promotional approaches to increase sales and profit levels.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
• Developed innovative sales and marketing strategies to facilitate business expansion.

• I cofounded Brighter Investment and currently manage the Ghana office
• To date, we have invested over $2,000,000 USD in the tertiary education of brilliant but needy students in Ghana
• My roles include connecting with decision makers of the tertiary institutions, education stakeholders, student selection, distribution of funds, and operations management.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
• Led targeted training programs to educate staff on product benefits and service capabilities.
• Attracted new clientele and developed customer relationships by hosting product-focused events.

• Working with Google, I managed a team of five(5) to train over 20,000 tertiary students and teachers across five universities on the use of digital tools for education, work and developing businesses
• My training focused on digital development (Web & Mobile), digital marketing, getting business online and Google Apps for Education.
• Collaborated with project teams to support new or enhanced products.

• With over 12,000 nuclear farmers on USAID- (ADVANCE) II project, it was necessary for farmers to have a digital system to record their farm operations and financial activities
• I developed a system to enable farmers to easily manage financial operations despite limited technical skills
• I also contributed technical and practical feedback regarding relevant features for the ADVANCE II data collection software.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Installed and configured software applications and tested solutions for functionality.
• Coordinated with other engineers to evaluate and improve software and hardware interfaces.
• Gathered and defined customer requirements to develop clear specifications for project plans.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Created procedures for system monitoring, recovery, backup and optimization.

• Co-founded Soft Production Africa to create an enabling environment for entrepreneurial growth across Africa
• Today, we are proud to provide services and resources which enhance the growth of startups in Ghana, Togo, Malawi, Benin and Nigeria
• Working with five start-ups by providing services such as web development, mobile app development, product design, data mining and digital marketing.

Designed and Developed an Automated Alarm system which trigger SMS to users

• Designed and Developed an E-commerce Website
• Hosted website application
• Managed backups and source control