Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Richard Prempeh

Accra,AA

Summary

Results-driven and customer-focused Foodservice Sales Representative with over five years of experience in the UAE and Ghana. Proven track record of exceeding sales targets, building strong client relationships, and delivering excellent customer service. Adept at identifying customer needs and providing tailored solutions to increase revenue and customer satisfaction. Highly skilled in sales strategies, market analysis, and team collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food Service Sales Representative

National Catering Services
01.2021 - 05.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Sales Executive

West Coast Beverage Limited
06.2017 - 12.2020
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Expanded market share with strategic territory planning and targeted prospecting.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Developed sales strategy based on research of consumer buying trends and market conditions.

Education

BBA - Marketing

Presbyterian University Ghana
Abetifi-Okwahu
05.2019

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Contract Negotiations
  • Client Relationship Development
  • Team Collaboration
  • Problem - Solving and decision - making

Certification

  • Certified Sales Professional (CSP) - Sales and Marketing Executive International
  • Food Safety and Hygiene Certificate - Dubai Municipality

Languages

English
Bilingual or Proficient (C2)
Arabic
Elementary (A2)

Timeline

Food Service Sales Representative

National Catering Services
01.2021 - 05.2024

Sales Executive

West Coast Beverage Limited
06.2017 - 12.2020

BBA - Marketing

Presbyterian University Ghana

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Richard Prempeh