20 years IT experience
Desktop and laptop refurbishment
RAM and storage extraction
Proficient in system configuration and networking
Operating system deployment
Familiar with both Windows and Mac Platforms
System configuration and installation
Computer troubleshooting
Diagnostics and troubleshooting
Maintenance and repairs
Device refurbishment for resale
Independent and team-oriented
Customer satisfaction focus
System upgrades
Computer-assisted diagnostics
Network administration
User support
User training
Ability to put laptops
desktop computers and other devices in good shape ready for resale
Physical dexterity
Attention to detail
Attention to detail and committed to quality
Ability to work independently and also a team player
Multitasking
Work under pressure
Customer satisfaction focus
Customer service
Written/Verbal communication
Team Training
Critical thinking
File and record maintenance
Software installation
10+ years experience
Troubleshooting and diagnostics
Equipment operation