Richard Klutse
Accra
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Businesses Development Director
Porchester Executive Health
Accra
01.2011 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Led projects and analyzed data to identify opportunities for improvement.
- Drove operational improvements which resulted in savings and improved profit margins by 20% annually
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Delivered high earned products and services to customer locations within specific timeframes.
- Adhered to social distancing protocols and wore mask or face shield.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Administration and Account Officer
Regys' Enterprise
Accra
02.2007 - 12.2010
- Drove growth in Distribution by implementing operational process improvement
- Responded to requests for information and resolved issues quickly.
- Maintained tough quality standards to optimize delivery of High end customers.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Managed seven accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Expanded sales by 3 0% by facilitating client satisfaction and renewing customer relations
- Managed book of business worth ghs 50000 across seven accounts
- Managed seven accounts by reviewing and mitigating discrepancies and collaborating with account holders
- Negotiated prices for products and freights to decrease overall costs by 1 0%
Education
Bachelor of Commerce - Finance And Accounting
University of Cape Coast
Cape Coast09.2015
Higher National Diploma(HND) - Accounting
Koforidua Technical University
Koforidua 06.2001 - 08.2004
SENIOR SECONDARY SCHOOL CERTIFICATE - Accounting
Ghana Senior High School
Koforidua 01.1997 - 12.1999
Skills
Problem solving skills
Excellent Leadership Skills
Desire to innovate
Analytical skills
Relationship management skills
Technologically savvy
Interpersonal skills
- Budget development
- Development and training
- Instruction development
Certification
- [ECG/TVIG SME Training - 9Th June,2006,CERTIFICATE
- TOP TALENT RESOURCES GHANA LTD,Work Ethics,Right Attitude & Self Development and Leadership & self Motivation 5Th June,2014(Certificate
- Access Management consult,Forex trading course,2014.Executive Certificate
- Empretec/UNTAD .Entreneurdhip Training.Nov. 28-Dec.3, 2016
- CITI Businesses Festival,Sales Revolution,June,2017
Timeline
Businesses Development Director
Porchester Executive Health
01.2011 - Current
Administration and Account Officer
Regys' Enterprise
02.2007 - 12.2010
Higher National Diploma(HND) - Accounting
Koforidua Technical University
06.2001 - 08.2004
SENIOR SECONDARY SCHOOL CERTIFICATE - Accounting
Ghana Senior High School
01.1997 - 12.1999
Bachelor of Commerce - Finance And Accounting
University of Cape Coast
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