Summary
Overview
Work History
Education
Skills
Timeline
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Richard Gyamfi

Accra

Summary

Proven Secretary at Printing Press, adept in database management and customer service, enhanced business processes through effective communication and data analysis. Excelled in maintaining confidentiality and streamlining operations, significantly improving response times. Skilled in Excel spreadsheets and verbal communication, demonstrating a quick learning ability and a commitment to excellence.

Overview

3
3
years of professional experience

Work History

Secretary

Printing Press
11.2023 - 01.2024
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Streamlined communication processes, resulting in faster response times to internal queries.

Sales Associate

Accra Price
11.2020 - 02.2021

Education

Upper Secondary Education Diploma - Business

Osino Presbyterian SHTS
Osino Eastern Region
09.2024

Skills

  • Keyboarding skills
  • Customer Service
  • Verbal and written communication
  • Supply Ordering
  • Spreadsheet Management
  • Mail distribution
  • Database Administration
  • Database Management
  • Phone reception
  • Fast Learner
  • Excel spreadsheets
  • Database entry
  • Scheduling
  • Invoice Processing

Timeline

Secretary

Printing Press
11.2023 - 01.2024

Sales Associate

Accra Price
11.2020 - 02.2021

Upper Secondary Education Diploma - Business

Osino Presbyterian SHTS

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Richard Gyamfi