Richard Dzramado
Tema,Ghana
Summary
PERSONAL STATEMENT Results-driven professional with extensive experience in Business Development, Office Management, Accounting, Customer Service, Administration, and Property and Brokerage Management. Skilled in making confident decisions, setting priorities, and thriving in highly pressurized and challenging working environments. Adept at managing, motivating, training, and developing successful and productive teams.
Overview
12
12
years of professional experience
Work history
Elrano Project and Consult | Operations Manager
2023.07 - Current
- Overseeing the day-to-day operations of the company
- Developing and implementing operational strategies
- Managing budgets and resources
- Training and supervising staff
- This includes ensuring that the company has the right people in the right roles
- Ensuring compliance with all applicable laws and regulations
- Monitor revenue lines and schedules
- Guide and monitor sales executives and assist with marketing strategies and campaigns.
VOLUNTEER
Bridge of Love Foundation
2023.07 - Current
- To reach out to vulnerable individuals and communities by providing resources, guidance, support, and care for sustainable development.
Project and Consult | Business Development Manager
Elrano
2021.03 - 2023.06
- Prospecting for new clients and promoting company products and services
- Negotiating with clients to secure favorable deals for the company
- Attending networking activities to connect with potential clients
- Develop business proposals and contracts to generate additional revenue
- Coordinates sales executives' reports and updates management on leads/sales.
Sole, Estate| Supervisor
Emerald Properties, Property Management
2019.07 - 2021.02
- Oversees the operations and maintenance of the estate
- (Budgeting, staff supervision
- Homeowners/Tenant relations and compliance with regulations
- Managing all estate management issues and
- Responsible for upkeep and maintenance of the estate environment (Landscaping, gardening, fumigation, waste management
- Manages individual properties within the estate (handle tasks like screening and profiling of tenants, drafting of lease agreement, rent collection, property inspection
- Manages recreational centre and responsible for all booking and maintenance of the grounds.
Administrative, and Accounting Officer
Elrano Project and Consult
2019.01 - 2019.06
- Reviewing and reconciling accounts
- Handling property management operations, sales, and rental transactions
- Processing payments to clients and maintaining accurate records
- Providing customer service and administrative support.
Audit Assistant
Ghana Revenue Authority, National Service
2017.09 - 2018.08
- Educating taxpayers on various tax types, Lodging and filing tax returns
- Conducting tax audits
- Lodging and filing tax returns using TRIPS
- Computation of monthly returns for Pay as You Earn (PAYE)
- Managing client records and updating them onto CRM
- Writing tax credit certificates
- Assisting the secretariat with office tasks, maintaining inventory, preparing documents, managing calendars, and communicating with clients.
Committee Chairman
Business Students Association
2016.04 - 2017.04
- BUSA), University for Development Studies | Internal Audit
General Secretary
Apostolic Students and Associates, UDS Wa Campus
2014.09 - 2016.09
Restaurant Supervisor
Afrikiko River Front Resort
2013.03 - 2013.09
- Implemented an effective system for daily reporting on operational performance
- Increased bar revenue through upselling, surpassing targets
- Maintained accurate bookkeeping for accounting and audit purposes
- Ensured excellent customer communication and relationship management
Waiter/Barman
Afrikiko River Front Resort
Akosombo , Ghana
2012.06 - 2013.09
- Managed cash and order books efficiently
- Recognized as the top waiter for exceptional customer service
- Consistently achieved monthly sales targets.
Education
MSc - Communication and International Marketing
Accra Business School - ABS
BSc - Accounting and Finance
University for Development Studies
Skills
- Estate Management, Facility Management, Marketing and Sales Business Communication
- Microsoft Office, Marketing Strategy Accounting and Finance and Debt Management
- Operations Management
- Project Management
- Digital skills development
- Customer Service
- Administrative support
- INTEREST
- Poverty Alleviation Basic Educational Supports Youth Empowerment
Languages
English
Fluent
French
Beginner
Accomplishments
PROJECTS / ACHIEVEMENTS / AWARDS
- Have the opportunity to be part of consultants to consult for; Waylead- Alphabet City
- Elrano Projects, GREDA, Silverstar, Lakeside estate, Afariwa Estate, Emerald Properties
- Sole Lagoon View Estate, LibiPrime
- Intermediate and Advanced Project Management Course
- Springboard Masterclass- Attracting High Networth Individuals
- Springboard Masterclass Program - Survival to Dominance in Business, Digital Marketing
- Essentials, Customer Experience, Property Management and Brokerage, Legal Framework and Document
- Business Summit-Wealth Creation and Going Virtual, Be Digitally Ready
- Participation in various business summit programs- GREDA and Construction programs
- Final Thesis: Analyzing the Impact of Digital Marketing on Real Estate Sales and
- Customer Engagement.(2nd Degree-MSc)
- Final Thesis: "Maximizing Revenue within Commercial Banks through Effective
- Marketing Strategies: A Study of GCB Ltd" (First Degree)
- Industrial Attachment: 3A's Microfinance Ltd- Akosombo.
Reference
Elvin N. Larkai -Managing Director, Elrano Projects and Consult Ltd- info@elranogh.com/+233209050275
Timeline
Elrano Project and Consult | Operations Manager
2023.07 - Current
VOLUNTEER
Bridge of Love Foundation
2023.07 - Current
Project and Consult | Business Development Manager
Elrano
2021.03 - 2023.06
Sole, Estate| Supervisor
Emerald Properties, Property Management
2019.07 - 2021.02
Administrative, and Accounting Officer
Elrano Project and Consult
2019.01 - 2019.06
Audit Assistant
Ghana Revenue Authority, National Service
2017.09 - 2018.08
Committee Chairman
Business Students Association
2016.04 - 2017.04
General Secretary
Apostolic Students and Associates, UDS Wa Campus
2014.09 - 2016.09
Restaurant Supervisor
Afrikiko River Front Resort
2013.03 - 2013.09
Waiter/Barman
Afrikiko River Front Resort
2012.06 - 2013.09
MSc - Communication and International Marketing
Accra Business School - ABS
BSc - Accounting and Finance
University for Development Studies