Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Richard Armoh-Mozu

Richard Armoh-Mozu

Prestea

Summary

As a committed and sympathetic care and support worker with more than three years' experience offering top-notch care to patients with various needs. renowned for her patient-centered approach, her adept interpersonal skills, and her dedication to enhancing clients' quality of life. knowledgeable about providing emotional support, medical support, personal care, and fostering a secure atmosphere.


Care and Support Worker

Ghana Health Services (Nursing and Midwifery Association of Ghana)Ghana National Service scheme - 1st June, 2022 -31st July, 2023.


Perfect Choice Healthcare , Prestea Western Region (Ghana) — 1st August,2023 to Date


• Personal Care: Guaranteed decency and respect at all times by helping clients with daily tasks like dressing, grooming, bathing, and using the restroom.

• Medical Assistance: Under the direction of medical personnel, performed wound care, administered prescriptions, and kept an eye on vital signs.

• Emotional Support: Provided emotional support and companionship to clients, assisting them in managing their diseases and fostering mental health.

• Health Monitoring: Kept track of and alerted senior medical professionals to alterations in the physical and mental well-being of clients, guaranteeing prompt treatments.

• Mobility Assistance: Assisted patients with disabilities in walking and transferring, making sure they were comfortable and safe.

• Nutrition: Assisted with meal preparation and feeding, ensuring clients’ dietary needs and preferences were met.

•Household Management: Helped maintain a clean and safe living environment by performing light housekeeping tasks, laundry, and errands.

•Coordination: Worked closely with healthcare professionals, family members, and other caregivers to develop and implement personalized care plans.

•Documentation: Maintained accurate records of care provided, including daily logs, care plans, and progress notes.


Skills and Expertise


• Compassion and Empathy: Demonstrated ability to understand and share the feelings of clients, providing genuine care and support.

• Effective Communication: Strong verbal and non-verbal communication skills, enabling effective interaction with clients, families, and healthcare professionals.

• Patience and Adaptability: Ability to remain calm and flexible in various situations, accommodating the changing needs of clients.

• Problem-Solving: Quick and efficient problem-solving abilities to address issues that arise during care.

• Physical Stamina: Physical strength and endurance necessary to assist clients with mobility and perform various tasks.


Certifications and Training


• CPR and First Aid Certification: Trained in basic life support and emergency response.

• Certified Nursing Assistant (CNA): Qualified to perform a range of nursing duties under supervision.

• Home Health Aide (HHA): Certified to provide home-based care.

• Specialized Training: Completed courses on dementia care, palliative care, and other specific needs of different client populations.


Personal Attributes


Known for my patience, empathy, and reliability, I approach caregiving with a client-centered mindset, focusing on respecting the dignity and independence of each individual. My passion for creating a positive, supportive environment drives me to continuously improve my skills and knowledge in caregiving and support work.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Caregiver

Perfect Choice Healthcare
08.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.

Staff Nurse, Caregiver and Support Worker

Ghana Health Service- Nursing And Midwifery Association (Ghana National Service Scheme)
06.2022 - 07.2023


  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Assisted with delivery of newborns, providing care and support for successful transition to motherhood.
  • Monitored patient reactions after administering medications and IV therapies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Implemented community outreach programs to promote mental health awareness.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Developed and implemented individualized treatment plans for clients.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
  • Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Came up with treatment plans and communicated with patients about options, medications and self-management.
  • Met with and patients to discuss and distribute information on health maintenance and disease prevention.
  • Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
  • Developed individualized care plans tailored to diverse patient populations with varied medical conditions.
  • Protected confidentiality of information related to patient care activities and EMS operations.
  • Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
  • Evaluated charting procedures for adherence to best practices.
  • Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
  • Expedited discharge processes by coordinating with various departments for timely completion of required paperwork.
  • Contributed to cost-saving initiatives by identifying areas for waste reduction without compromising patient care quality.
  • Participated in development of guidelines for Type care.
  • Managed care from admission to discharge.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Managed patients recovering from medical or surgical procedures.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

Education

(3 Years) Diploma In General Registered Nursing - Nursing

Nursing And Midwifery Training School,Asanta KNUST, Kumasi
11.2021

Coursework for a Diploma in Nursing (3 Years)



Year 1: Foundations of Nursing


1. Anatomy and Physiology

- Basic human anatomy

- Organ systems and their functions

- Introduction to pathophysiology


2. Fundamentals of Nursing

- Nursing theories and principles

- Basic nursing skills (e.g., vital signs, hygiene, patient mobility)

- Introduction to patient care


3. Microbiology and Infection Control

- Basics of microbiology

- Pathogens and diseases

- Infection prevention and control measures


4. Nutrition and Dietetics

- Fundamentals of nutrition

- Dietary needs across the lifespan

- Nutrition for patients with specific conditions


5. Psychology and Human Development

- Introduction to psychology

- Human growth and development

- Psychological aspects of patient care


6. Communication Skills

- Effective communication with patients and families

- Professional communication in healthcare settings

- Cultural competence in nursing


Clinical Practicum I

- Introduction to clinical environments

- Basic patient care under supervision

- Practical application of first-year coursework



Year 2: Intermediate Nursing Practices


1. Medical-Surgical Nursing I

- Care of patients with medical and surgical conditions

- Pre-operative and post-operative care

- Pain management


2. Pharmacology

- Basics of pharmacology

- Medication administration

- Drug classifications and effects


3. Maternal and Child Health Nursing

- Prenatal and postnatal care

- Care of newborns and children

- Family planning and reproductive health


4. Community Health Nursing

- Principles of public health

- Community assessment and interventions

- Health promotion and disease prevention


5. Mental Health Nursing

- Mental health disorders and treatments

- Therapeutic communication and interventions

- Legal and ethical issues in mental health nursing


6. Nursing Research and Evidence-Based Practice.

- Introduction to nursing research

- Application of research to clinical practice

- Critical appraisal of research studies


Clinical Practicum II

- Intermediate clinical skills in various healthcare settings

- Increased responsibility in patient care

- Application of second-year coursework.


Year 3: Advanced Nursing Concepts


1. Medical-Surgical Nursing II

- Advanced medical-surgical nursing care

- Complex health conditions

- Critical care nursing


2. Pediatric Nursing

- Advanced care for infants, children, and adolescents

- Pediatric growth and development

- Pediatric emergencies


3. Geriatric Nursing

- Care of older adults

- Common geriatric health issues

- Palliative and end-of-life care


4. Leadership and Management in Nursing

- Principles of nursing leadership

- Healthcare management

- Legal and ethical issues in nursing leadership


5. Advanced Clinical Skills

- Advanced procedures and interventions

- Critical thinking and decision-making in nursing

- Complex patient care scenarios


6.Health Informatics and Technology

- Use of technology in healthcare

- Electronic health records

- Telehealth and digital communication


Clinical Practicum III

- Advanced clinical placements in specialized areas

- Independent patient care with supervision

- Integration of all coursework into practice


Skills

  • Nutrition monitoring
  • Emotional Support
  • Mobility support
  • Recreational activities planning
  • Transfer skills
  • Physical therapy assistance
  • Medical appointment coordination
  • Seizure Management
  • Housekeeping tasks
  • Dementia Care
  • Compassionate Care
  • End of life care
  • Meal Preparation
  • Client Confidentiality
  • Feeding Tube Care
  • Dependable and Responsible
  • Elderly Care
  • Compassionate communication
  • Patient Assessments
  • PPE Usage
  • Supportive Companionship
  • Problem-Solving
  • Patient Care
  • Flexible Schedule
  • Verbal and written communication skills
  • Heavy Lifting
  • Strong Ethics
  • Case Management
  • Time Management
  • Documentation
  • Indirect Patient Care
  • Medication and Appointment Reminders
  • Flexible schedule and availability
  • COVID-19 Safety Policies
  • Medical Records Management
  • Care plan assessment
  • Clinical Quality Program Standards
  • Respectful and Compassionate
  • Care Plan Adherence
  • Multitasking and Organization
  • Daily living assistance
  • First aid and safety
  • Direct Patient Care
  • HIPAA Compliance
  • Relationship Building
  • Personal Hygiene Assistance
  • Patient Companionship
  • Housekeeping
  • Client documentation
  • Basic Housekeeping
  • Medication Administration
  • Behavioral Management
  • ADL Assistance
  • Medical record-keeping
  • Patient Management
  • Incident Reporting
  • Behavior redirection
  • Client Transportation
  • Complex Problem-Solving
  • Special Needs Care
  • Mobility Assistance
  • Hoyer Lifting Equipment
  • Care Plan Management
  • Records Management
  • Records Maintenance
  • Progress Documentation
  • Nutrition knowledge
  • Language Fluency
  • Physical therapy support
  • EMR / EHR
  • Medical office administration
  • Chronic Disease Management
  • State regulations knowledge
  • Incapacitation care
  • Emotional Support and Companionship
  • Elder Care
  • Blood Glucose Monitoring
  • CPR/AED
  • Progress Monitoring
  • Documentation And Reporting
  • Decision-Making
  • Personal Care Aide (PCA)
  • Daily Charting
  • Breathing Treatments
  • Certified in CPR/AED
  • Emergency Response
  • Heartsaver First Aid CPR AED
  • Interpersonal Communication
  • Data Entry
  • Family Support and Instruction
  • Geriatric Care
  • Healthcare Education
  • Dietary Requirements and Nutrition
  • Hospice Care
  • Certified Nursing Assistant
  • IV Medication Administration
  • Clinical Information Systems
  • Disability Support
  • Home Health Aide
  • Ambulation Assistance

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved Issue which led to Results.
  • Collaborated with team of Number in the development of Project name.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result by introducing Software for Type tasks.
  • Achieved Result through effectively helping with Task.

Certification

  • NCPCT - Patient Care Technician
  • PCW - Personal Care Worker
  • CPCT/A - Patient Care Technician/Assistant
  • PCA - Personal Care Aide
  • DCA - Direct Care Aide
  • PCHM - Personal Care Homemaker

Languages

English
Advanced (C1)

Timeline

Caregiver - Perfect Choice Healthcare
08.2023 - Current
Staff Nurse, Caregiver and Support Worker - Ghana Health Service- Nursing And Midwifery Association (Ghana National Service Scheme)
06.2022 - 07.2023
Nursing And Midwifery Training School,Asanta KNUST - (3 Years) Diploma In General Registered Nursing , Nursing
Richard Armoh-Mozu