Richard Amo
Kumasi
Summary
Dynamic Mobile Phone and Laptop Technician with proven expertise at Orichie Digital Hub in hardware installation and software troubleshooting. Adept at enhancing device performance and providing exceptional technical support. Strong communicator skilled in fostering relationships and optimizing user experiences through effective system upgrades and component repairs.
A good facilitator or teacher. Good leadership skills.
Overview
9
9
years of professional experience
Work History
Mobile Phone and Laptop Technician
Orichie Digital Hub
10.2024 - Current
- Diagnosed hardware and software issues to ensure smooth mobile phone and laptop operations.
- Repaired internal components for enhanced mobile phone and laptop performance.
- Upgraded mobile phone and laptop systems to improve user experience.
- Provided technical support, resolving user inquiries promptly.
Intern
Bantama Methodist Junior High School
01.2023 - 04.2023
- Facilitator for computing subject (Basic 7 to Basic 9)
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
- Computer laboratory technician
Teacher
Balerinsa Junior High School
09.2016 - 10.2019
- ICT teacher for Junior High School 1 to 3
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Computer Laboratory technician
- Leader of the girls club of the school which educated girls on reproductive health.
Education
Bachelor Of Science - Information Technology Education
University of Education Winneba
Kumasi07.2033
Diploma In Basic Education - General Studies
Mampong Technical College of Education
Asante Mampong07.2016
West African Senior School Certificate Examination - Business
Simms Senior High School
Fawoade 06.2013
Basic Education Certificate Examination - General Studies
Saint Louis Demonstration Junior High School
Kumasi04.2010
General Studies
Asuofua District Assembly Primary
Asuofua06.2007
Skills
- Good communicator
- Hardware installation
- Software troubleshooting
- System diagnostics
- Component repair
- Technical support
- System upgrades
- Performance optimization
- Device maintenance
- Equipment testing
- Hardware integration
- Peripheral setup
Timeline
Mobile Phone and Laptop Technician
Orichie Digital Hub
10.2024 - Current
Intern
Bantama Methodist Junior High School
01.2023 - 04.2023
Teacher
Balerinsa Junior High School
09.2016 - 10.2019
Bachelor Of Science - Information Technology Education
University of Education Winneba
Diploma In Basic Education - General Studies
Mampong Technical College of Education
West African Senior School Certificate Examination - Business
Simms Senior High School
Basic Education Certificate Examination - General Studies
Saint Louis Demonstration Junior High School
General Studies
Asuofua District Assembly Primary
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