Richard Abanga
Salesperson
Kumasi ,Ashanti
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Manager
Awurade Akasa
11.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Service Personnel
Nursing And Midwifery Of Ghana
08.2018 - 07.2019
- Managed manual and automated input of employee, benefits and business-related documentation.
- Compiled data from personnel records and prepared reports to aid in key decision-making.
- Supported meetings by taking notes, organizing minutes and writing summaries.
- Fielded numerous telephone calls and emails daily and handled many requests without any input from senior staff.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Supervisor
Forever Living
06.2016 - 07.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Boosted team performance by developing customer service training materials and conducting service training.
- Solicited customer feedback to identify and improve on areas of weakness.
Education
Diploma - Diploma in Computerised Accounting
Kumasi Technical University
West Africa, Kumasi Ghana 09.2017
Professional Diploma - Computerised Accounting
Kumasi Technical University
West Africa, Kumasi Ghana 09.2018
Skills
- Policy Implementation
- Contract Management
- Strategic Planning
- Business Development
- Expense Tracking
- Performance Management
- Workforce Management
- Marketing
- Staff Development
- Financial Management
- Key Performance Indicators
- Performance Evaluations
- Customer Relationship Management (CRM)
- Verbal and Written Communication
- Team Leadership
- Complex Problem-Solving
- Sales Techniques
- Salesforce Management
- Time Management
- Lead Generation
- Budget Control
- Business Planning
- Staff Management
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Languages
English
Bilingual or Proficient (C2)
Twi
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager
Awurade Akasa
11.2021 - Current
Service Personnel
Nursing And Midwifery Of Ghana
08.2018 - 07.2019
Supervisor
Forever Living
06.2016 - 07.2017
Diploma - Diploma in Computerised Accounting
Kumasi Technical University
Professional Diploma - Computerised Accounting
Kumasi Technical University
Similar Profiles
JOEL AMPOFOJOEL AMPOFO
SALES ASSOCIATE at ENYE AWURADE A ENTERPRISESALES ASSOCIATE at ENYE AWURADE A ENTERPRISE
Chandan KumarChandan Kumar
Manager- Sales & Service- PAN INDIA (Lithium ,EV) at Akasa Clean Energy Pvt Limited (Akasa Finance)Manager- Sales & Service- PAN INDIA (Lithium ,EV) at Akasa Clean Energy Pvt Limited (Akasa Finance)
Rithesh RajanRithesh Rajan
Safety & Emergency Procedure –Instructor at Akasa Air – SNV Aviation Pvt LimitedSafety & Emergency Procedure –Instructor at Akasa Air – SNV Aviation Pvt Limited
James KonaduJames Konadu
Electrician at Emmanuel KwatengElectrician at Emmanuel Kwateng
EMMANUEL ODURO MENSAHEMMANUEL ODURO MENSAH
MATHEMATICS TEACHER at WESLEY COLLEGE DEMONSTRATION JUNIOR HIGH SCHOOLMATHEMATICS TEACHER at WESLEY COLLEGE DEMONSTRATION JUNIOR HIGH SCHOOL