Summary
Overview
Work History
Education
Skills
Personal Information
Languages
References
Timeline
Generic

Rhodaline Tetteh

Odorkor

Summary

Detail-oriented professional with a strong background in customer service, clerical, and administrative skills seeking an opportunity to provide active support to company executives. Known for exceptional multitasking and time management abilities.

Overview

4
4
years of professional experience

Work History

Financial Clerk and Administrative Assistant

CoP - Twereboa District
Accra
11.2023 - Current
  • Ensured accurate record-keeping of financial transactions.
  • Timely processing of payments and deposits, along with preparation of monthly financial reports for management.
  • Ensured accuracy by daily reconciliation of bank statements, internal accounts, and updates to the accounts receivable and payable ledgers.
  • Performed data entry into accounting software programs such as Excel or PentERP system.
  • Responded to inquiries from vendors regarding payment status of outstanding invoices.
  • Maintained inventory of office supplies by replenishing stock and placing orders for restocking.
  • Maintained organized physical and electronic filing systems, enabling accurate document organization, improved retrieval efficiency, and ensured record confidentiality.
  • Gave courteous reception to visitors by responding to queries and guiding them to the appropriate personnel.
  • Prepared diverse written correspondence, including letters, memos, reports, emails, and presentations, in accordance with the requirements of management staff.
  • Maintained optimal performance of office equipment such as printers and copiers.

Receptionist

Global Poly Ghana Limited
Accra
01.2023 - 10.2023
  • Maintained accurate records of daily sales data.
  • Maintained a calm and professional demeanor while assisting customers and potential clients with their requests.
  • Managed invoice writing process ensuring accuracy and timeliness.
  • Ensured a neat and tidy appearance in the reception area.
  • Served as a reliable point of contact for passing on messages accurately and promptly to appropriate personnel.
  • Assisted cashier with payment collection and daily sales reconciliation.
  • Effectively delivered administrative assistance and outstanding customer service to both clients and internal employees, showcasing a consistently energetic and friendly demeanor.
  • Scheduled appointments for clients, customers, and other visitors.
  • Played a vital role in the seamless management of office supplies by conducting regular stock checks and promptly placing orders for required items.
  • Effectively completed various data entry tasks with accuracy and efficiency in different software platforms.
  • Kept track of visitor information by regularly updating and maintaining a comprehensive daily log book.

Telesales Associate

BIMA (MILVIK Ghana Ltd.)
Accra
11.2021 - 08.2022
  • Directly contacted potential and existing customers by phone to communicate about the company's products, services, and offers.
  • Handled phone inquiries from customers and stakeholders.
  • Closed sales deals.
  • Assisted with resolving customer grievances.
  • Exhibited strong communication skills along with attentive listening capabilities.
  • Assisted with customer inquiries regarding product details and selecting appropriate items.

Medical Records Officer

Adom Estate Health Center
Accra
09.2020 - 08.2021
  • Recorded and entered patient data into the Health Management System.
  • Assisted in the filing and retrieval of confidential patient information.
  • Ensured accurate medical records by promptly answering queries from physicians, nurses, patients, and other healthcare personnel.
  • Ensured all privacy laws are adhered to when handling patient information.
  • Prepared weekly and monthly reports.
  • Managed the process of requesting department supplies.
  • Maintained and updated patient medical records in accordance with established procedures.

Education

HND - Secretaryship and Management Studies

Cape Coast Technical University
01.2020

WASSCE -

Methodist Girls High School
01.2017

Skills

  • Knowledge in Microsoft Word
  • Strong communication and interpersonal skills
  • Attention to details
  • Punctual to work
  • Data entry
  • Strong team player
  • Positive and enthusiastic to work and learn
  • Deadline-oriented
  • Administration Support
  • Clerical Support
  • Minute Taking
  • Customer Relations
  • Computer Proficiency
  • Customer Service

Personal Information

  • Age: 24
  • Gender: Female

Languages

  • Akan, native
  • English, speak fluently, read and write with high proficiency

References

  • Christiana Mensah, Telesales Supervisor, BIMA MILVIK Ghana Ltd., +233-57-462-7166, christana.mensah@gh.miliik.com
  • Joseph Odame, General Manager, Global Poly Ghana Ltd., +233-24-216-5158
  • John Tackie, Financial Chairman, CoP - Twereboa District, +233-24-440-3339

Timeline

Financial Clerk and Administrative Assistant

CoP - Twereboa District
11.2023 - Current

Receptionist

Global Poly Ghana Limited
01.2023 - 10.2023

Telesales Associate

BIMA (MILVIK Ghana Ltd.)
11.2021 - 08.2022

Medical Records Officer

Adom Estate Health Center
09.2020 - 08.2021

HND - Secretaryship and Management Studies

Cape Coast Technical University

WASSCE -

Methodist Girls High School

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Rhodaline Tetteh