Rhodaline Mensah
Adjiringanor
Summary
Passionate and results-oriented hospitality professional with a focus on delivering memorable customer experiences. I love meeting new people and assisting them.
Proven ability to adapt to fast-paced restaurant environments and uphold high standards with discerning customers.
Strong teamwork and memorization skills, complemented by a commitment to health codes and food safety.
Overview
7
7
years of professional experience
Work History
Waitress
Alisa Hotel Ghana
10.2024 - Current
- Accurately processed cash and card transactions, ensuring prompt and efficient payment handling.
- Developed positive customer relationships through proactive service and friendly conversation.
- Performed the role of an effective team leader during shifts.
Waitress • National Service Personnel
Alisa Hotels Ghana
10.2023 - 09.2024
- Developed positive relationships with regular customers through friendly conversation.
- Maintained accuracy while handling payments.
- Relayed orders to service bar and kitchen via point-of-sale register system.
Waitress. Intern
Mövenpick Ambassador Hotel
10.2021 - 12.2021
- I interacted with guests, providing excellent services.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
Sales Girl
Zelicious Café
10.2018 - 12.2018
Education
Bachelor of Science - Hospitality and Tourism Management
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana11-2023
Sekondi College - Home Economics.
Sekondi College
Takoradi, Ghana07-2018
Skills
- Effective communication
- Customer relationship management
- Time management
- Food safety
- Team collaboration
References
Ewura Becky Otoo +233 0206326540
YBEC'S ALL INCLUSIVE SERVICES.
Training
Basic Computer Reservation System (CRS) training by Sabre
Languages
English
Proficient
C2
Timeline
Waitress
Alisa Hotel Ghana
10.2024 - Current
Waitress • National Service Personnel
Alisa Hotels Ghana
10.2023 - 09.2024
Waitress. Intern
Mövenpick Ambassador Hotel
10.2021 - 12.2021
Sales Girl
Zelicious Café
10.2018 - 12.2018
Bachelor of Science - Hospitality and Tourism Management
Kwame Nkrumah University of Science And Technology
Sekondi College - Home Economics.
Sekondi College
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