Rhoda Durowaa Agyekum
Accra
Summary
A knowledgeable, determined, and focused driven lady. An excellent communicator, firm and confident when dealing with people and situations to address needs and influence results. Aims to be a resolute professional in development with a focus on Social Protection, targeting issues related to pension investments, labor markets, financial inclusion, and skills development to create a world free of poverty on a liveable planet.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Assistant Manager
National Pensions Regulatory Authority
11.2022 - Current
- Evaluates and recommends to the Board for approval new Licensing and Registration Applications
- Evaluates and recommends to the Board for approval renewal Applications received from 27 Corporate Trustees, 41 Pension Fund Managers 17 Pension Fund Custodians and 418 Individual Trustees on MTS/GPPS/PPS
- Review and analyze 28 Corporate Trustees', 41 Pension Fund Managers, 18 Pension Fund Custodians Annual Financial Statements
- Reviews Schemes Statement of Investment Policy, Trust Deeds and Scheme Rules to ensure Compliance with NPRA's Guidelines, Standards and Requirements
- Update and maintain Application Forms, Guidelines and Checklists for Licensing and Application for trustees who want to operate in the Ghanaian pensions industry
- Strengthening the licensing business process to improve teamwork and performance
- Update and maintain Pension Register and Dashboard to facilitate the Risk Based Supervision Framework
- Mentors 3 national service staff to improve task leadership
Officer
National Pensions Regulatory Authority
12.2018 - 10.2022
- Receives and performs preliminary checks on licensing applications for compliance with application procedures
- Collects data for the preparation of draft operational work plan for the Directorate
- Collects data for the preparation of draft budget for the Directorate
- Collects data for licensing and registration of service providers and pension schemes
- Collects data for preparation of annual and other periodic reports of the Directorate
- Prepares licensing and registration evaluation reports of service providers and schemes
- Collects data for the issuance and renewal of licenses and registration of service providers
Health Information Department
37 Military Hospital
08.2017 - 09.2018
- Assisted in the records department by making sure folders were filed to avoid misfiling
- Assisted in the insurance department by verifying over 300 client’s health insurance from different insurance companies
- Helped in updating over a hundred thousand patients' information into their new software to help the hospital run their paperless system
- National Service Scheme
Finance Intern
Consolidated Bank
06.2016 - 09.2016
- Assisted in the internal audits of the bank's cash deposit slip and other payment receipts to check if all the rules were complied by tellers
- Assisted in the management and prepared simple accounts of about 13 companies
- Updated schedules with respect to investments which helped in the processing of timelines
- Served over 80 clients in the preparation and provision of their monthly invoices
- Assisted the loan recovery department to retrieve 40% loans which were in default by clients
- Assisted clients fill loan and overdraft forms at the help desk
Education
MSc. - Development Finance
Kwame Nkrumah University of Science & Technology
02.2021
BSc. - Economics & Business Administration
Catholic University of Ghana
10.2017
Skills
- Proficient writer, communicator & excellent presentation skills
- Excellent Analytical and sound judgment
- Excellent problem solving
- Excellent Critical thinker
- People centered and leadership
- Strategic planner
- Inspire and influence results
- Leadership
- Flexible and adapts quickly to learning new things/technology
- Proficient Microsoft Office User – Project Documentation using Microsoft Word, PowerPoint, Excel & Teams, Power BI and Outlook 365
- Proficient user of Stata and SPSS
LNGG
English (Fluent)
Twi (Native)
French (Basic)
Training
- Certificate course with Cambridge Center of Excellence on Project Management, July 2024
- Certificate course with ALx Africa on Data Analytics with sponsorship from the Mastercard Foundation, December 2023
- Certificate course in Finance for Non- Finance Managers, Accra June 2022
- Training in Success Prone Manager, Entry Level June 2022
- Training in the use of the Ghana Electronic Procurement (GHANEPS) May 2022
- Risk Based Supervision of Pension Funds Training, Zoe Talents Solution, Dubai June 2021
- Certificate course in Ghana Securities Industry Certificate, Ghana Stock Exchange Accra September 2019
- Emotional Intelligence and Effective Leadership MDPI, November 2019
- Participated in Anti-Money Laundering and Terrorist Financing Training (June 2018)
OTHER ANALYTICAL WORKS
- Risk Based Supervision AGILE / Implementation Team
- Reviewed and updated 16 Application forms and 10 Checklists for Licensing & Registration
- Designed a new form for easy work compilation on service providers changes in circumstances.
- Reviewed business processes and manuals of the technical directorates with the team for Risk Based Supervision.
- Collaborated with consultants to create and maintain a pension register and dashboard for the Licensing Directorate.
- Reconciliation of Regulatory Fees
- Reconciliation of Regulatory Fees and Charges for 4 years.
- Identified and visited Pension Fund Custodians of Schemes that defaulted in payments.
- Reconciled 1601 transfer payments made by Schemes to NPRA's ADB account.
- Retrieved GHS 1,718,645.14 Ghana cedis with my team from that exercise and all loopholes were sealed.
- Strategic Planning Secretariate Member
- Developed the Authority's 5-year Strategic Plan Document for 2022-2026.
- Analyzed risk and implementation of document.
- Committee on Business Continuity Plan
- Developed the Authority's first Business Continuity Plan Document.
- Developed the BCP based on inputs submitted by various directorates and units.
- Performed varied activities on crisis management and emergency situations.
- Put in place measures to ensure the continuation of normal operations after any crisis.
- Conditions of Service Committee
- Negotiated and justified a 5% increase in rent, utility, and clothing allowance for staff for the next two years.
- Achieved 100% target of meeting virtually for all assigned tasks in relation to the committee's work.
- Tender Committee
- Opened and evaluated 17 tender documents for the supply of vehicles and office stationery.
- Chaired 4 tender evaluations and been a member of 13 evaluation processes.
- Successfully trained in the use of GHANEPS for tender opening and evaluations.
Timeline
Assistant Manager
National Pensions Regulatory Authority
11.2022 - Current
Officer
National Pensions Regulatory Authority
12.2018 - 10.2022
Health Information Department
37 Military Hospital
08.2017 - 09.2018
Finance Intern
Consolidated Bank
06.2016 - 09.2016
BSc. - Economics & Business Administration
Catholic University of Ghana
MSc. - Development Finance
Kwame Nkrumah University of Science & Technology