Rhoda Adjoa Nyarko
Accra
Summary
Positive and diligent Real Estate professional effective at promoting client satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. A young lady demonstrating operational and leadership skills, paired with goal-oriented and performance-minded approach.
Overview
3
3
years of professional experience
Work History
Lease Administrator
Broll Ghana Limited
11.2023 - Current
- Prepared leases and maintained accurate lease records, resulting in improved internal audit compliance and reduced risk exposure.
- Collaborated with accounting teams to reconcile discrepancies in rent rolls, leading to more accurate financial reporting.
- Managed lease negotiations and renewals for optimal tenant satisfaction and retention rates.
- Conducted annual rent reviews for all properties while adhering to lease agreements and ensuring fair market rates.
- Liaised with property management teams to ensure seamless coordination on maintenance requests and tenant concerns.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
Estate Officer - Intern
State Housing Company
09.2022 - 12.2022
- Conducted thorough property inspections to identify safety hazards and necessary repairs, maintaining a secure environment for occupants.
- Established proactive communication channels between tenants and management, fostering a positive community atmosphere within the estate.
- Maintained accurate records of all property transactions, including rental agreements, lease renewals, invoices, payments.
- Collaborated with real estate agents to market available properties effectively in order to minimize vacancy rates.
- Ensured tenant satisfaction with timely communication, addressing concerns, and resolving issues effectively.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Prepared project presentations and reports to assist senior staff.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Site Supervisor - Intern
Quatran Limited
09.2021 - 12.2021
- Maintained accurate records of project milestones, deliverables, expenses, and other relevant information for easy reference during audits or reviews.
- Ensured compliance with environmental regulations, implementing sustainable construction practices wherever possible.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Worked with personnel and managers to meet strict timelines.
- Developed work schedules for team members to maximize shift coverage.
Education
Bachelor Of Science - Real Estate
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana11.2023
Wassce Certificate - General Arts
Adonnent Senior High School
Aburi, Ghana06.2015
Skills
- Team Collaboration
- Customer Service
- Clear Communication
- Creative Problem-Solving
- Organized Mindset
- File Management
- Interpersonal Relations
- Contract Negotiation
- Time Management
- Excellent Communication
- Property tours and inspections
- Leasehold Maintenance
- Leasehold Appraisals
- Property Management
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Lease Administrator
Broll Ghana Limited
11.2023 - Current
Estate Officer - Intern
State Housing Company
09.2022 - 12.2022
Site Supervisor - Intern
Quatran Limited
09.2021 - 12.2021
Bachelor Of Science - Real Estate
Kwame Nkrumah University of Science And Technology
Wassce Certificate - General Arts
Adonnent Senior High School
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