Rhoda Kabutey
Tema
Summary
A customer service oriented person bringing over 7 years of experience and familiarity with logistics/shore handling organizational needs. Versed in solving both simple and complex problems with resourceful and adaptable approach.
Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency.
Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures.
Overview
13
13
years of professional experience
Work History
Billing Supervisor
Crown Container Services Limited
Tema
01.2018 - Current
- Reviewed all customer documents for compliance with established procedures.
- Generated invoices for customers using various essential documents.
- Developed and maintained billing procedures to make timely payments
- Processed and verified invoices to secure the accuracy of billing information.
- Provided excellent customer service, developing, and maintaining client relationships.
Billing Assistant
Redsea Maritime Services
Tema
01.2015 - 12.2017
- Verified accuracy of billing data and corrected discrepancies
- Maintained accurate records of customer payments
- Reconciled cash received with payments recorded in billing system and reported discrepancies
Marketing Officer
Magvlyn Industries Limited
Tema
01.2012 - 12.2015
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations
- Increased consumer retention by reactivating dormant consumers through retention campaigns
Education
Master of Science - Logistics and Supply Chain Management
KNUST
Tema09.2020
BSc - Accounting
University of Professional Studies Accra
Accra, Ghana08.2015
HND - Marketing
Takoradi Technical University
06.2009
Skills
- Recordkeeping
- Dependable and responsible
- Calm under pressure
- Report writing
- Community relations
- Cultural awareness
- Critical thinking
- Flexible and adaptable
Hobbies and Interests
- Environmental conservation
- Travel
Social Activity
- Census enumerator ( Population and Housing Census , 2010)
References
1. Mr. Samuel Adzove, Accountant -Controller & Accountants General, Accra.
2. Mr. Christian Nanevie, Manager -Crown Container Services Ltd. Tema.
3. Mr. Emmanuel Deih, Supervisor - Crown Container Services Ltd. Tema.
Timeline
Billing Supervisor
Crown Container Services Limited
01.2018 - Current
Billing Assistant
Redsea Maritime Services
01.2015 - 12.2017
Marketing Officer
Magvlyn Industries Limited
01.2012 - 12.2015
Master of Science - Logistics and Supply Chain Management
KNUST
BSc - Accounting
University of Professional Studies Accra
HND - Marketing
Takoradi Technical University
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